Account Management Support Executive

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software help teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence, and Jira Service Management.
This Mid-Market sales team is responsible for managing a portfolio of mid-sized customers within the MEA region . This includes identifying cloud-first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, to guiding and aiding our customer's deployment and utilization of Atlassian at scale. However, above all, we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.
Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.
Developing and executing strategic sales plans to achieve company sales goals and targets.
Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.
Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.
Negotiating contracts and pricing agreements with clients.
Providing accurate forecasting and account planning and sales forecasts to management.
Build sales strategies for designated territory or named Accounts
Serve as the main Atlassian point of contact or escalation point for designated Accounts
Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts.
Seasoned AE with quota-carrying Enterprise Software Sales Experience.
Fluency in English and Arabic is required
Experience growing enterprise accounts, and applying strategy that results in greater outcomes.
Experience creating alignment and orchestrating internal account teams
Experience managing key customer relationships and closing strategic sales opportunities
Extensive experience utilizing a CRM to achieve and correlate key performance metrics
Building and leading territory & strategic account plans
Experience leading or coordinating Account teams to drive successful customer outcomes
Contributes to the overall team culture in a positive, impactful way
Experience , and orchestrate the execution of strategies for assigned accounts
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.