Global Digital Innovation Excellence Manager

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
As part of our Omnichannel Digital Experience & Innovation team, you'll lead transformative initiatives across direct-to-consumer, retail, and eTail channels—unlocking new growth opportunities and elevating Logitech's digital ecosystem.
As the Global Digital Innovation Excellence Manager, you will be pivotal in driving Logitech's global eCommerce strategy execution, enabling best-in-class customer experiences, fostering innovation, and scaling operational capabilities across markets. With responsibility spanning from platform excellence to omnichannel growth strategy, you'll lead a high-performing team, enable global collaboration, and be a champion of shared learnings and best practices to drive results universally.
Reporting to the Head of Omnichannel Digital Experience & Innovation, this role will be based in Cork, Ireland, or Utrecht, Netherlands.
As the Global Digital Innovation Excellence Manager, you will:
Develop and implement a tiering strategy for content and user experience across various channels, ensuring consistency and alignment with global best practices.
Drive innovative testing and research capabilities with retail and eTail partners, collaborating on strategies and fostering deeper partnerships.
Collaborate with cross-functional teams to address implementation challenges and support best practices sharing globally, ensuring consistency and optimization of regional strategies.
Define project roadmaps, coordinating cross-functional teams, and leveraging data-driven insights to optimize performance and deliver measurable business impact.
Lead the development and adoption of AI-enabled experiences across global and regional teams, ensuring alignment with Logitech's strategic priorities.
Define and drive the AI innovation roadmap, collaborating closely with cross-functional and AI-focused teams to identify use cases that enhance customer engagement, streamline operations, and drive measurable outcomes.
Enable teams to effectively integrate AI-driven solutions, optimize processes, and unlock new value across the eCommerce ecosystem.
Manage the ongoing relationship and quarterly business reviews, and share insights and best practices across the organization to enhance eCommerce impact.
Elevate Team Capabilities
Vendor management processes, including onboarding, reviews, budget allocation, and vendor negotiations, with an emphasis on driving innovation.
Lead team development through tailored training programs, knowledge-sharing initiatives, and speaker engagements, fostering a culture of continuous learning and operational excellence.
Collaborate with the global AI team to coordinate and drive AI adoption and best practices across the global commercial organization.
Manage resources effectively to support the team's strategic priorities.
For consideration, you must bring the following skills and behaviors to our team:
Strong understanding of omnichannel strategies and scalable online program execution.
Proven ability to manage complex vendor relationships with measurable results.
Experience with user-generated content strategies and tools like Bazarvoice is highly valued.
Strong communication and collaboration skills to work effectively across global and local teams.
Proficiency in budget management, vendor negotiations, and project management.
We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at for assistance and we will get back to you as soon as possible.