Customer Support

4 weken geleden


Amsterdam, Noord-Holland, Nederland Cortazu | Certified B Corp™ Voltijd

Customer Support & Operations Intern

Amsterdam | Onsite

€400 per month

Minimum 6-Month Internship | Start Date: April/May

Join Our Team as a Customer Support & Operations Intern

About Us

At Cortazu, we create high-performance, sustainable outdoor gear built for adventure. Whether you're chasing summits or braving the elements, our premium designs blend style, durability, and cutting-edge technology to keep you moving. As a Certified B Corp, we're not just about exploring—we're on a mission to inspire 50,000 adventurers and re-green 10 million square meters of land by 2025. Gear up, get outside, and help us make a difference.

Your Role

As a Customer Support & Operations Intern at Cortazu, you'll be at the heart of our mission—helping adventurers gear up while keeping our operations running smoothly. From e-commerce and logistics to social media and customer engagement, you'll get hands-on experience across multiple areas of our fast-growing brand. If you're ready to make an impact, learn on the go, and be part of an ambitious team, this is your chance

Responsibilities

  • Customer Support: Engage with customers across multiple channels, ensuring satisfaction and timely assistance.
  • Order Management: Process orders, track shipments, and resolve logistics issues.
  • Flagship Store Assistance: Provide in-store support, manage inventory, and assist customers.
  • Operations: Oversee product repairs and ensure quality outcomes.
  • Social Media: Create content, schedule posts, and interact with our online community.
  • Website Improvements: Contribute to UX enhancements and optimise site performance.
  • Admin Support: Assist with data entry, document management, and other tasks as needed.

What We're Looking For

  • Passionate about customer service, E-commerce, and social media.
  • Available ~4 days per week, including weekends.
  • Proficient in English (C1 or higher); Dutch is a bonus.
  • Based in or near Amsterdam.
  • Skilled in Excel, creative, and solution-oriented.
  • A team player who's organised, practical, and independent.

Bonus Points If You

  • Have experience in customer service, logistics, or retail.
  • Are pursuing an HBO-level degree in Economics, Business, Marketing, or Fashion.
  • Love sports, fashion, and outdoor adventures.

Why Join Cortazu?

  • Be part of a Certified B Corp driving environmental change.
  • Gain hands-on experience in a fast-growing startup.
  • Work in vibrant Amsterdam.
  • Enjoy free lunches and after-work drinks with a fun, dynamic team.

How to Apply

Interested? Click the 'Easy Apply' button or send your CV to hanneke@cortazu.com.

Join us and help inspire adventure while protecting the planet we love


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