Business Intelligence Lead

1 week geleden

Den Haag, Zuid-Holland, Nederland MetrixLab Voltijd

Toluna connects businesses and consumers to deliver real-time insights to companies of all sizes and variations in needs. From clients retrieving their insights completely themselves in our TolunaStart platform, to clients that we service completely with a high level of consultancy. We are uniquely placed to lead and innovate the market research industry through the combination of powerful technology, industry expertise and seamless access to millions of global influencers.

In supporting our sales process, we apply a combination of tools. Starting with the sales team forecasting and booking the business, the delivery teams planning and executing projects, and finance invoicing and reporting the numbers. Resulting in a full business information cycle. This ecosystem is partly in place but needs improvement and connecting the dots/condensing number of tools (we are integrating due to acquisitions in the last 2 years). All to make this process more user friendly for our stakeholders and add more valuable business information.

We are seeking to hire a team lead, to manage the team and to give direction to our vision of integrated business intelligence. This role involves two key integration projects:

  1. Managing the team of SalesForce admins and developers, spread around the globe. Coach them in SalesForce, how to work in an agile way, working closely with the software engineering team and the business stakeholders
  2. Give direction to the development of an integrated Lead to Cash ecosystem:
  3. Integration of legacy systems – with a focus on making it lean. This requires a balance of technical skills as well as challenging adjustments in the process/way of working of the business
  4. Improving the current set up – be creative in condensing steps in the business systems, to make it easier for users (efficiency) and more relevant/valuable for the business information (added value/quality)
  5. Focus on sunsetting outdated systems – we want to move away from legacy tools.
  6. Basic knowledge of ERP systems – not remit of the team lead, but we cannot allow silos to be developed. Fluent in communication with business stakeholders.

Required skills:

  • 10+ years of experience with Salesforce & CPQ extension as well as familiarity with ERP systems required
  • 6+ years of experience in sales OPS environment
  • 3+ years of experience in managing cross functional teams.
  • Ability to be a sparring partner and challenges to senior business stakeholders (Sales, Finance, R&D, etc.).
  • Ability to understand and deep dive into technical details when required, while at the same time doing so from a business perspective
  • Critical thinker, strong organization skills, ability to identify solutions that are well throughout and unique and deliver on all Toluna operational needs.
  • Great communication skills
  • Business acumen in category or service and technology related environments
  • Building bridges between stakeholders, while keeping an eye on the key objective of the company.

Work in line with the Toluna Employee Values

Acting with Ownership

Bringing a Forward Mindset

Collaborating with Curiosity

Discussing Openly

Embracing Empathy

What we offer:

At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members, and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we're focused on moving ourselves – and the world- forward.

With +79 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age, or ability.

Join our global team. We welcome big thinking and reward great work.

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