(Junior) Credit Controller Bij Stef
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pWe are Kao, listed as one of the world's most ethical companies for the last 20 years. /ppOur EMEA brand portfolio spans across three sectors; br / br / strongConsumer Care /strong (emJohn Frieda, Guhl, Bondi Sands, Bioré, Jergens, Curél), /emstrong Professional Hair /strong (emGoldwell, Oribe, KMS Hair, Kerasilk /em), and strongMolton Brown. /strong /ppOur corporate philosophy, The Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect. /ppstrongAbout our role: /strong /ppAs a Credit Collector, you'll play a key role in supporting our financial performance and sustainable growth, with a particular focus on serving our business and customers in Italy. /ppBeyond managing outstanding receivables and maintaining healthy account balances, you'll act as a proactive, value-adding business partner. By prioritising high-impact activities, building trusted stakeholder relationships, driving results with a solution-oriented approach, and identifying opportunities for continuous improvement, you'll help strengthen our credit and collections function and contribute to the wider success of the organisation. /pbr /pstrongWhat you will do: /strong /pulliProactively Manage and Collect Outstanding Receivables; br / br / Ensure timely follow-upon overdue accounts, maintain accurate records of collection activities, and work closely with customers to resolve payment issues while maintaining positive relationships. /liliPrioritise High-Impact Activities; br / br / Focus daily efforts on accounts and actions that drive the most value—such as high-risk or high-value receivables—ensuring efficient use of time and resources /liliCollaborate as a Business Partner; br / br / Act as a liaison between finance and commercial teams, providing insights into customer payment behaviour and supporting decision-making with data-driven recommendations. /liliContribute to Process Improvement; br / br / Identify recurring issues, inefficiencies, or bottlenecks in the collections process and propose or support initiatives to streamline operations and enhance performance. /liliEnsure Compliance and Reporting Accuracy; br / br / Adhere to internal controls, company policies, and regulatory requirements while maintaining up-to-date and accurate documentation for audits and performance reporting. /li /ulbr /pstrongWhat you will need: /strong /pulliBachelor/ Master educational level preferably in the Accounting and finance field /liliRequired languages: Italian: C2/native-level proficiency. English: fluent. /lili3+ years' experience in a Credit and Collection environment. /liliExperienced working within a changing environment with a continued focus on process improvement. /liliExperience in running projects and/ or process improvements /liliAbility to prioritize your own workload and getting things done. /liliRelevant system knowledge (preferably SAP/S4Hana) and proficiency in Excel. /liliDetail oriented, and able to manage shifting priorities. /li /ulpAt Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. /pbr /pstrongWhat you can expect from us: /strong /pulliAn entrepreneurial environment where passionate and innovative teams come together. /liliRespect, teamwork and collaboration are at the heart of how we work. /liliA workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, our Charity Committee, and DEI communities /liliA broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension schemes, insurance options, and more… /liliLearning and development opportunities /li /ulpYour voice matters here, we value entrepreneurial thinking and innovation from our teams. /pbr /