Data & AI Principal

3 weken geleden

Amsterdam, Noord-Holland, Nederland HCLTech Voltijd

About HCLTech

HCLTech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. HCLTech is a leading global technology company, providing IT and consulting services that drive innovation and business transformation for clients across various industries. With a presence in over 50 countries, HCLTech leverages cutting-edge technologies, including artificial intelligence (AI), machine learning (ML), and data analytics, to deliver exceptional solutions that empower businesses to achieve their goals.

Objectives of this Role

As a Data & AI Principal at HCLTech, you will serve as the main point of contact for all Data & AI engagements, addressing client concerns and needs. You will manage large strategic accounts valued at $10M+, focusing on growth and customer satisfaction. Your role will involve building and strengthening client relationships to achieve long-term partnerships, collaborating with sales and internal teams to develop strategic solutions, and ensuring KPIs are met. You will thrive in an ever-evolving business and technology landscape and develop a thorough understanding of our products and services to better upsell and cross-sell to clients.

Key Responsibilities

Client Engagement:

  • Serve as the primary point of contact for all Data & AI engagements, addressing client concerns and needs promptly.
  • Build and strengthen client relationships to achieve long-term partnerships and enhance customer satisfaction.
  • Handle inquiries and requests from customers, ensuring their needs are met within budget.

Account Management:

  • Manage large strategic accounts valued at $10M+, focusing on growth and customer satisfaction.

Identify Job Description: Data & AI Principal at HCLTech

Objectives of this role:

  • Serve as the main point of contact in all Data & AI engagements, addressing client concerns and needs.
  • Manage large strategic accounts worth $10M+ focusing on growth and customer satisfaction.
  • Build and strengthen client relationships to achieve long-term partnerships.
  • Collaborate with sales and other internal teams to develop strategic solutions and ensure KPIs are met.
  • Thrive in an ever-evolving business and technology landscape.
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.

Responsibilities:

  • Handle inquiries and requests from customers, addressing their needs effectively.
  • Stay on top of accounts, ensuring services are within budget and meet client needs.
  • Meet regularly with team members to discuss progress and find new ways to improve business.
  • Generate progress reports for clients and senior leaders within the organization.
  • Identify upsell, cross-sell, and renewal opportunities, communicating with the sales team regularly.
  • Manage organizational deliverables using industry-standard methods.

Required Skills and Qualifications:

  • Proven specialization and expertise in Data & AI, with extensive experience in designing and architecting Data marts, Data Warehouses, and Data Lakes.
  • In tune with current trends in AI & ML, with the ability to lead discussions on AI & ML use cases, business benefits, and implementation of advanced analytics.
  • Strong understanding of AI platforms provisioned by Microsoft Azure, Google Vertex, or Amazon.
  • Technical know-how and understanding of Cloud Technology, Cloud Data Warehouse, and Data Lake platforms.
  • Expertise in Data Governance practices, including leading solutions for Data Quality, Data Profiling, Data Catalog, and Metadata management strategy.
  • Ability to multitask and juggle several responsibilities simultaneously.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Experience crafting Statements of Work, Proposals, Master Services Agreements, and Service Level Objectives.
  • Managed revenue of assigned clients, including profit and loss management.
  • Engaged global practice and solution teams to win high-value contracts.
  • Acted as a trusted advisor to clients.

Preferred Skills and Qualifications:

  • Orchestrates activities between HCL and clients at various levels, from executives to technologists.
  • Finds opportunities to engage clients in a structured way by building winning proposals.
  • Proactively creates initiatives to share thought leadership.
  • Demonstrated leadership by engaging the organization to deliver industry-differentiating solutions.
  • Plans for resources with the right skills and knowledge for effective engagement on accounts.
  • Manages assigned human resources by leveraging the hire-to-retire process.

Others:

  • Requires travel to client sites.
  • Preferred Location: Subject to client needs.

How to Apply

If you are passionate about leveraging AI and data analytics to drive business transformation and innovation, we would love to hear from you. Apply now by submitting your resume and cover letter to vikas.koul@hcltech.com

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