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Dutch Speaking Administration Assistant

1 maand geleden

Rotterdam, Zuid-Holland, Nederland Clarksons Voltijd

Role Summary

We are hiring an Administration Assistant / Post-Fixture Operator to join our Rotterdam office. This is a supporting role for our administrative and our operations desk, and the ideal candidate will be an experienced administrator who is highly organised and efficient in undertaking a variety of administrative tasks to support our team and department, and able to support brokers with post-fixture tasks.

What you'll be doing

Responsible for undertaking a variety of day-to-day administrative tasks.

  • A key point of contact, answering calls and responding to enquiries.
  • Opening and distribution of post.
  • Maintaining and ordering of stationery and supplies.
  • Maintaining strong working relationships with other relevant departments.
  • Processing sales orders and communicating with clients.
  • Liaising with Purchase Ledger to ensure payment of invoices and for credit notes where needed.
  • Attend and participate in team meetings.
  • Undertaking sales administration tasks including maintaining office correspondence and crafting routine electronic correspondence.
  • Creating and delivering reports where needed and taking minutes where required during meetings.
  • Couriering documents/other required items.
  • Helping to maintain the customer and supplier database, ensuring it is accurate and up to date at all times.
  • Organising travel and accommodation arrangements for and on behalf of the sales team.
  • General office duties including filing, photocopying, scanning etc.
  • Handling all the invoices and claims for our customers.
  • Negotiate with both parties to get a claim settled.
  • Chasing customers for settlement details.
  • Additional / ad hoc duties as required to meet the needs of the business.

What we're looking for

We invite applications from candidates who can demonstrate:

  • Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
  • Relationship building , with excellent interpersonal skills and the ability to quickly build rapport;
  • Collaboration , able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
  • Resilience with the ability to persist and adapt;
  • Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
  • Professional integrity and a respect for company values.

Other requirements

  • A strong administrator, with previous experience in an administrative role
  • Highly organised and efficient working manner
  • Strong communication skills, both written and verbal, able to liaise with people at all levels
  • High attention to detail with a focus on accuracy
  • Strong problem-solving skills, and able to use initiative
  • Self-motivated, able to multi-task and prioritise to meet deadlines
  • Team player, who is also able to work well independently
  • Able to work well under pressure in a fast-paced environment
  • Flexible and proactive approach to work
  • Good IT skills (MS Office – outlook, word, excel, powerpoint)
  • Communication skills in both Dutch and English - mandatory

Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world's rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it's our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at

Division Overview

Clarksons Netherlands B.V. is the leading broker on the European inland tanker market. We've been working hard to make barging smarter. Our objective is to make it smarter for both charterers and ship owners, whether that's barging chemicals, clean petroleum products, dirty petroleum products or vegoil. We are using the latest cutting-edge tools and insight to track and manage cargo flows and provide you with transshipment options.

Using our critical mass of knowledge and expertise, we provide a seamless end-to-end broking service throughout the supply chain, applying global knowledge and local insight. Working together we maximise our clients leverage, creating a competitive advantage for their shipping procurement strategies, supported by market-leading strategic and analytical verification and validation. We cut through the complexity of the Specialised Products market delivering on objectives and exceeding them every time.

Discover more at