Innovation And Learning Manager

Overview MSF is an international, independent medical humanitarian organization. We are a non-profit, self-governed worldwide movement of more than 63,000 people.br /We provide emergency medical assistance during armed conflict, natural disasters, outbreaks of deadly diseases and assist those who are excluded from healthcare. MSF delivers care based on need and when we see injustice, we speak out. We are an organization that remains impartial, knowledgeable, and effective, and this is what makes the difference between life and death.br /People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they intersect.br /With immediate effect, our Finance department is looking for an:br /Innovation Learning Manager
- Finance Departmentbr /
- Based in Amsterdambr /Médecins Sans Frontières Operational Centre Amsterdam (MSF OCA) is undergoing a significant reorganisation of its Finance Department. Historically organised along a split between Programs and Headquarters, Finance is moving towards an integrated, global functional model designed to better support MSF OCA's strategic direction.br /This new model brings together expertise across geographies and teams and is structured around three core functions:br /Global Accountingbr /Financial Planning and Analysis (FPA)br /Innovation and Learningbr /The Innovation and Learning pillar functions as the department’s internal change engine, supporting transformation, continuous improvement, and capability building across global finance teams. The Innovation and Learning function is internally known as FUSE, standing for Finance Upgrading Systems and Expertise.br /We are recruiting an Innovation and Learning Manager to lead this pillar. The role reports to the Director of Finance and Business Operations and manages a small, specialised team.br /Objective – why this role mattersbr /This role is essential to making the new Finance model work in practice. The Innovation and Learning Manager enables Accounting and FPA to successfully adopt new processes, systems, and ways of working, while also supporting finance-related projects originating from other departments.br /You will identify improvement opportunities within the Finance Department itself, prioritise them, and drive their implementation through disciplined project management approaches. Equally important is the learning dimension of the role: ensuring that people are supported in developing new skills and capabilities and brought along through change in a sustainable and engaging way.br /The role balances ambition with pragmatism, turning ideas into realistic, people-centred improvements with real impact.br /Key Responsibilities As Innovation and Learning Manager, you will:br /Lead and develop the Innovation and Learning (FUSE) team and create a safe, outstanding working environmentbr /Contribute to defining and implementing the Finance Department’s innovation, learning, and continuous improvement strategybr /Identify and prioritise process improvement, digital innovation, and learning needs across HQ and operational finance stakeholdersbr /Support Accounting and FPA in onboarding new systems, processes, and ways of working, as well as finance-related projects from other departmentsbr /Oversee the design, testing, documentation, and scale-up of finance process improvements and innovations using structured methodologiesbr /Coordinate change management, learning, and capacity-strengthening initiatives linked to finance systems and processesbr /Facilitate stakeholder engagement, workshops, and communication to ensure that country program realities and user needs are reflectedbr /Monitor impact, define indicators, and report on innovation, process improvement, and learning outcomesbr /Lead selected improvement and transformation projectsbr /What We’re Looking For You are a change-oriented leader who understands both the technical and human sides of getting things done.br /You bring a transformation or change management mindset and are comfortable working in complex, stakeholder-rich environments. You understand MSF’s culture and know that meaningful change takes time, patience, and strong relationships. You invest in stakeholder engagement, clarify requirements, unblock your team’s work, and are not afraid to get your hands dirty by running projects yourself when needed.br /You are resilient and not easily dissuaded by setbacks. When initiatives slow down or encounter resistance, you know how to adapt, reframe, and motivate people forward. You are a natural relationship builder with sensitivity to organisational dynamics and a strong sense for