Operations Coördinator

br /Lees verder om te ontdekken wat u nodig heeft om te slagen in deze functie, inclusief vaardigheden, kwalificaties en ervaring.br /strongIn a Nutshell /strongbr / br /pAre you an analytical problem-solver who thrives on smart automations, structure, and seamless scheduling? /pbr /pAs an Operations Coordinator, you ensure that our recruitment team of 25 recruiters can perform at their best. You manage the central daily planning for the hiring team, build clever automations in our software (including Fountain and Aircall), and safeguard the quality of the recruitment process. In doing so, you streamline the intake of our Shoppers, who pick orders in the FCs, and our Runners, who handle deliveries from our Hubs. Thanks to your data-driven approach and system administration, the recruitment process runs at lightning speed and peak efficiency. /pbr / br /strongKey Responsibilities /strongbr /ullibr / /lilibr /pstrongBuilding smart schedules: /strong You are responsible for the central daily planning of our 25 recruiters. You ensure that the right people are always answering calls, conducting interviews, or updating administrative tasks at any given moment. /pbr / /lilibr /pstrongOptimising the candidate

experience:
/strong A sudden spike in incoming calls? You track wait times in real time and quickly bring in extra team members to help, ensuring every applicant is assisted within 30 seconds. /pbr / /lilibr /pstrongOwning tools and systems: /strong You are the main point of contact for our software and telephony platforms (such as Fountain, Aircall, and Google Sheets). If an issue arises or a process can be improved, you troubleshoot it and configure the system properly. /pbr / /lilibr /pstrongSaving time through smart solutions: /strong You come up with creative ways to cut down manual work, such as self-scheduling tools for applicants or automated chat functions to answer FAQs. /pbr / /lilibr /pstrongTracking data and reporting: /strong You closely follow an applicant's journey from first registration to their first week on the job. With your clear overviews, other supervisors know exactly where the recruitment pipeline stands. /pbr / /lilibr /pstrongManaging compliance and documentation: /strong You ensure all candidate paperwork (such as work permits, ID verification, and privacy regulations) is in order and fully compliant with the law. /pbr / /lilibr /pstrongSeamless collaboration: /strong You align daily with the team’s two supervisors. While they coach the recruiters and visit operational sites, you keep the entire operation running smoothly behind the scenes. /pbr / /li /ulbr / br /strongAbout you /strongbr /ullibr / /liliAt least 1-3 year of experience in coordinating or optimizing processesbr / /liliFluent in Dutch and English br / /liliAvailable full-time and willing to work on-site at our Utrecht office every daybr / /liliStrong analytical and data-driven mindset paired with a hands-on, results-oriented approachbr / /liliPassionate about optimizing workflows through data analysis and continuous system enhancements.br / /liliDriven to provide an outstanding candidate experience and optimize our recruiters' workflowsbr / /liliA role model for the team: professional, enthusiastic, and highly proactivebr / /li /ulbr / br /strongPicnic Perks /strongbr /pstrongFresh lunch, coffee, and snacks: /strong /pbr /pEnjoy on-site breakfast, a freshly prepared daily lunch, and plenty of snacks and fruit to keep your energy up /pbr /p strongHealth insurance discount: /strong /pbr /pWe partner with CZ, giving Picnic employees a 5% to 15% discount on CZ healthcare plans. /pbr /p strongLearning Development: /strong /pbr /pAt Picnic, you’ll have every opportunity to grow.

We offer
personal development opportunities like our Leadership Bootcamp. Looking to support your mental wellbeing? You’ll have free access to professional psychologists and varied workshops via OpenUp. /pbr /pstrongAnd more: /strong /pbr /p25 vacation days, travel allowance, and a pension plan. xentxcn We will also provide you with a company phone and laptop /pbr / br /