Lead Infrastructure Engineer

ppThe Edge Data Center team owns the physical and platform backbone that keeps APM Terminals running across a globally distributed estate of edge sites. Our platforms sit close to the terminals they serve, which means downtime is felt on the quayside — resilience, discipline and speed of response are non-negotiable. /ppAs Lead Engineer (Operations) you are the operational authority for this estate: accountable for the health, stability and continuous improvement of everything from power, cooling and rack through to virtualization, compute and data protection. This is a senior individual-contributor leadership role — you lead through expertise, judgement and influence rather than a direct reporting line. /ppWe are hiring this role deliberately. Beyond deep technical command, we want someone who sets the standard for how a lead shows up — someone whose behaviour and communication raise the bar for the whole team and give other leads something to model. /ph3What you'll do /h3ulliOwn the operational health and availability of the globally distributed edge estate — virtual compute, backup recovery, and the underlying data center infrastructure — against agreed service levels. /liliLead major-incident response and resolution: coordinate across engineering, vendors and site teams, drive root-cause analysis, and close the loop so the same failure doesn't recur. /liliSet and enforce operational standards, runbooks and change discipline across all sites, so that "how good looks" is consistent and repeatable regardless of geography. /liliAct as the senior technical escalation point across the platform stack (compute, virtualization, backup, physical infrastructure) and as the primary technical interface to strategic vendors. /liliTranslate operational reality into clear, honest reporting for leadership — surfacing risk early, framing decisions crisply, and owning the message. /liliDrive automation and self-healing into daily operations, reducing manual toil and moving the team from reactive to proactive. /liliPartner with the modernization and refresh workstreams to ensure new platforms land operable, documented and supportable from day one. /li /ulh3Who you are — the behaviours we're hiring for? /h3ulliThis is the part that matters most. We have strong engineers; what we are specifically looking for here is a lead who role-models the behaviours we want the wider team to grow into. /liliYou set the standard, visibly. You define expectations clearly and up front — "here is how this should be done" — and you hold yourself to it publicly before you hold anyone else to it. /liliYou communicate with clarity and calm. Under pressure, in incidents, and in front of leadership, you are the steady, articulate voice that brings order. You write and speak so that the right people understand the right thing at the right time. /liliYou own outcomes in the open. You take public accountability for the estate's performance — good and bad — without defensiveness or blame. People trust your word. /liliYou inspire by example. Other leads should look at how you operate and want to work that way. You lift the standard of those around you simply by how you show up. /liliYou lead beyond your desk. Your influence reaches across the global platform organisation, not just your own site or timezone. /liliThese map directly to the Maersk values — Constant Care, Humbleness, Uprightness, Our Employees and Our Name — and we will interview hard against them. /li /ulh3Technical

skills:
/h3h3Primary (must have): /h3ulliData center physical infrastructure: power, cooling, space, rack and connectivity /liliNutanix AOS and AHV /liliCisco compute hardware and Cisco HyperFlex /liliVMware and VMware Cloud Foundation (VCF) /liliCommvault or an equivalent enterprise backup and recovery platform /liliAutomation and scripting (e.g. PowerShell, Python, Ansible) to standardise operations, reduce manual toil and enable zero-touch and self-healing workflows /li /ulh3Secondary (advantageous): /h3ulliTotal

experience:
15–20 years in IT infrastructure / data center operations. /liliRelevant

experience:
5–8 years in a senior lead or equivalent role operating enterprise virtualization, compute and backup platforms at scale. /liliSubstantial hands-on experience operating globally distributed data center services — not a single site, but a multi-region estate with 24×7 availability demands. /liliA proven track record leading operations, major incidents and vendor relationships at scale. /liliDemonstrable depth across the full stack above, with the credibility to be the final technical word in an escalation. /liliA track record of using automation and scripting to remove manual effort and drive operations from reactive to proactive. /liliComfortable operating in a large, matrixed global organisation across timezones and cultures. /liliRelevant certifications (e.g. Nutanix, VMware, Cisco) are valued; equivalent demonstrated experience is equally welcome. /li /ulp#LI-SS1 /