Electromonteur

3 dagen geleden

Capelle aan den IJssel, Gem. Capelle aan den IJssel; Zuid-Holland, Nederland Artiflex B.V. Voltijd

pstrongSenior Service Engineer /strong /ppstrongThe opportunity /strong /ppThe Senior Service Engineer is a key technical specialist responsible for delivering high-quality service solutions to customers throughout the full lifecycle of installed systems and equipment. The role combines advanced technical expertise with strong customer focus to ensure safe, reliable, and efficient operation of assets, while contributing to customer satisfaction. /ppThe Senior Service Engineer operates with a high degree of autonomy, supports complex service activities, and acts as a technical reference for customers, colleagues, and cross-functional teams. /ppstrongWhat you will do /strong /pulliPerform advanced commissioning, troubleshooting, maintenance, upgrades, and repairs on complex systems and equipment. /liliDiagnose root causes of technical issues and implement effective corrective and preventive actions. /liliExecute service activities in compliance with technical standards, quality requirements, and safety regulations. /liliAct as a trusted technical interface for customers during service execution and after-service follow-up. /liliSupport customer training, technical briefings, and on-site guidance when required. /liliProvide clear technical explanations, recommendations, and improvement proposals to customers. /lili Ensure service activities comply with all Health and Safety internal procedures, contractual requirements, and regulatory standards. /liliProvide technical input for service quotations, upgrades, and retrofit opportunities. /liliCoordinate with service coordinators, project managers, engineering, and supply chain to ensure efficient execution. /liliAct as the main point of contact for customers, maintaining strong relationships, and ensuring high levels of customer satisfaction. /li /ulpstrongYour background /strong /pulli5–10 years of hands-on field service experience in industrial, electrical, automation, or power systems environments /liliProven experience with complex installations, commissioning, troubleshooting, and lifecycle service activities /liliBackground in customer-facing roles, working independently on-site and managing technical responsibility /liliExperience in service projects, outages, retrofits, upgrades, or system extensions is highly desirable /liliStrong knowledge of one or more of the following, depending on the business area: Automation and control systems (PLC, DCS, SCADA), Protection and control systems, communication networks /liliIn depth knowledge of Substation Automation Systems such as MicroSCADA or similar will be beneficial. /liliAbility to read and interpret electrical schematics and wiring diagrams, functional specifications and technical documentation /liliWillingness to travel frequently and work on customer sites, including occasional on-call or outage support /li /ul