Operational Support Agent
2 maanden geleden
**Operational Support Agent**
We are looking for a new colleague to join us for the role of Operational Support Agent. As part of our Operational Support team, you will be responsible for executing various office-related tasks on a daily basis. In this role, you will be a key member of the Excellence School team within the Business Unit South East, primarily based at our sites in Veldhoven and Eindhoven.
**Your Responsibilities**
- Managing administrative aspects of onboarding and operational processes.
- Scheduling appointments and training sessions.
- Analyzing data and communicating in writing with the operations team and external stakeholders.
- Using computer systems daily to manage and maintain data, with follow-up actions as needed.
- Preparing monthly reports for management.
- Conducting bi-weekly onboarding training for new team members.
**What We Offer at DHL Supply Chain**
- A full-time role, 40 hours per week
- A competitive gross monthly salary between €2.556;
- and €3.795;
- based on experience and qualifications.
- Travel cost reimbursement
- 25 vacation days
- CAO à la carte: a personal budget that can be customized to your needs. Use it for extra vacation days (up to 6), monthly payouts, or even a gym membership
- Personalized guidance and ample opportunities for career growth and personal development, both nationally and internationally.
- The option to work hybrid, with one day per week from home
- You will be joining a multicultural organization that supports diverse needs to create an inclusive work environment
- An open atmosphere, a drive to innovate, and a can-do mentality that characterizes our team
**What You Bring**
- Experience in a similar role within a customer service environment
- Proficiency in English (Dutch is a plus or willingness to learn)
- Strong process-oriented mindset
- Experience and affinity with computer systems, particularly Excel and Microsoft Office
- Excellent communication and interpersonal skills, with the ability to work well in a team
**Ready to Apply?
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