Head of HR Operations

This recruitment is handled by the external agency CapaSearch. _

**About the Role**:
As the Head of HR Operations, you will lead a cross-functional and scalable HR operation team to provide comprehensive support across the entire organization. Your key responsibilities will include:

- **Global HR Advisory Leadership**: Spearheading the Global HR Advisory Team, offering strategic leadership, and providing expert guidance on legal and regulatory requirements to the broader HR team.
- **Global HR Support**: Taking proactive ownership of global HR-related matters, ensuring the unit addresses ongoing and evolving organizational needs. You will provide direct support to managers and employees on HR-related inquiries, ensure compliance with local labor laws, navigate union negotiations, champion health and safety initiatives, oversee Compensation & Benefits/Total Rewards strategies, and streamline local HR processes.
- **Legal and Regulatory Compliance**: Keeping up with the latest changes in labor laws and regulations to ensure HR practices and policies remain compliant.
- **Decision-Making Authority**: Holding the mandate to make informed local decisions within specified areas, contributing to effective and agile decision-making processes.
- **Works Council Process Management**: Being responsible for the Works Council process in the Benelux region.
- **Collaborative Development**: Actively participating in and driving the development of core HR processes, initiatives, or projects, collaborating with other stakeholders across the organization.

You will report to the EVP People & Culture and be part of the People and Culture Leadership Team. Leading a team of 17 individuals located in Benelux and the Nordic countries, your team will encompass HR advisers, Payroll, HR support, and Total Rewards functions.

**Experience/Specific Competence Requirements**:

- Bachelor’s degree in Human Resources, Business, or a relevant field.
- 10+ years of experience in a leadership position within HR.
- Strong stakeholder management and proven track record of change management.
- Knowledge and experience in the Works Council process in the Benelux region.
- Experience working in a business-driven company.

**Personal Qualities**:

- Strategic mindset with a very strong ability to plan and structure work.
- Strong problem-solving skills, capable of dealing with complexity and concepts comfortably, producing solutions, anticipating problems, and quickly identifying the root cause.
- Proven leadership skills with the ability to engage and communicate effectively.
- Strong interpersonal skills with the ability to interact professionally at varying levels across the firm and influence stakeholders to make effective decisions.
- Clear and professional communication skills in both written and verbal form.
- Adept at bringing others on board and making things happen.

**What can you expect next?**

**_This recruitment is handled by the external agency CapaSearch._