Insurance Risk

5 maanden geleden

Amsterdam, Nederland Booking.Com Voltijd

**Insurance Risk & Compliance Officer**

Working in collaboration with leading industry partners, our insurance products are designed to give customers assurance they have the protection they need to allow them to relax and enjoy the trip - great value cover backed by a first class experience should they need to make a claim.

**Role Overview**:
**Key Job Responsibilities and Duties**:

- **Maintaining and strengthening the risk and compliance operation**: Implementing, and contributing to oversight and improvement of the Insurance Risk and Compliance program. For some non-insurance related areas this will mean collaborating with Booking Holdings compliance and risk functions
- **New product development**: Understanding the viability of new insurance products from a regulatory and risk perspective in partnership with legal, to provide advice to 1st line product insurance managers and product teams.
- **2nd Line Risk Oversight**: Reviewing and updating frameworks to oversee 1st line activities, such as new product development; customer service, claims, complaints, sales, product disclosures, etc.
- **Regulatory trends**: Market monitoring of regulatory trends to ensure continued compliance, coordinating responses to regulatory changes, and being the first point of contact for group compliance’s regulatory change management programme.
- **Partnership and escalation with Legal**: Work closely with legal counsel on external regulatory reviews and complex issues referral.
- **Employee competence and integrity**: Oversight of employee competency requirements, incident reporting, employee training and rollout.
- **Complaints management**: Assisting the Insurance Complaints Team with regulatory response and oversight of customer complaints to regulators / ombudsmen.
- **General compliance**: Working with the Booking Holdings organisation on Data Protection, FinCrime, and Corporate Compliance related topics.
- **Risk Control**: working with the wider group risk management team to appropriately integrate with enterprise risk, and coordinate risk assessments and mitigation actions within the insurance vertical.
- **Compliance governance and reporting**:coordinating the programme of insurance compliance and risk meetings, and preparing the relevant briefing materials and reports.

**Role Qualifications and Requirements**:

- 2nd line of defence risk or compliance experience, within a regulated environment (preferably insurance)
- Experience in managing interactions with regulators / ombudsman
- Experience of working in an insurer, MGA, or insurance intermediary/broker (desired)
- Broad knowledge of insurance regulation across multiple jurisdictions (desired) including UK, EU, US and APAC markets
- Experience in the design and launch of new insurance products, with global rollouts (desired)
- Ability to work in a technology company, with an understanding of product management and build (desired)

**Benefits & Perks: Global Impact, Personal Relevance**:

- A great, brand new office to in the heart of Amsterdam
- 29 days’ paid holiday plus bank holidays
- On-site meals, coffee, and snacks, including healthy and vegan options, daily
- Health & well-being benefits such as mental health support, access to health insurance, etc.
- Employer contribution pension
- Industry-leading parental leave and adoption leave
- From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent
- Great discounts on accommodation, car rentals and other group benefits
- Carer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.

**Here is a suggestion to use**:
**Career Development Opportunities**
- Free access to online learning platforms
- Development and mentorship programs to support career growth
- Access to trainings and workshops
- Team development opportunities

**Application process**:
Your Recruiter will discuss the full interview process and they will ensure that you are fully prepared for each stage of the interview process.

**Pre-**Employment** **Screening**:

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