Warehouse Supervisor

**For our Amsterdam office, we are looking for a**

**Warehouse supervisor (m/w/d)**

In this role, you will be responsible for managing our audio-visual equipment/warehouse and office to support of

our teams whilst they are providing exceptional audio-visual services within our allocated four
- or five-star partner

hotels. You will be asked to utilize your technical knowledge, hospitality skills and upselling techniques and

always maintain a positive attitude while working with internal and external clients.

The key language will be Dutch, English language is required.

**Key Responsibility**
- Prep and De-Prep Event orders by our Standard Operating Procedures
- Ensure storage and maintenance of AV equipment/warehouse by guidelines and regulations
- Transport and supporting drop off, set up and dismantle AV equipment in our hotel venues
- Ensure service/repair/maintenance of equipment is conducted internally or arrange for repairs to be conducted

externally as required.
- Utilize the Warehouse Management System like barcode to process the orders efficiently and

ensure that all the required paperwork is generated/filed.
- Plan/organize the work in the office to improve productivity and increase efficiency.
- Maintain stock levels for all consumables and order as required.
- Conduct equipment inventory of all equipment in the warehouse
- Processing Easy Jobs in creating PO numbers and third-party rental offers

**Job Requirements**

***
- Experience with AV equipment (audio, video, lighting or rigging), preferably in the hospitality industry
- Knowledge on Easy Job and administration processes.
- Experience in customer service and willingness to provide exceptional customer service
- Attention to communication and teamwork
- Full NL driving license

**Competencies**
- Concern for quality
- Attention to detail
- Can do attitude
- A passion for the AV industry
- Excellent customer service
- Good communication skills, both verbal and written
- Quick learner
- Ability to work flexibly between locations and working hours
- Business Awareness
- Ability to work both within a team and individually

**Encore offers**:

- Good competitive Salary and travel expenses
- Interesting, multifaceted area of responsibility in a modern, innovative company
- Welcome days and comprehensive familiarization with the area of responsibility.
- Flat hierarchies and an independent working environment
- Company pension scheme or fee.
- Qualified for further training at the Encore University
- Merrit Increase
- Flexible working hours and Time tracking
- Corporate benefits

If you have any further questions about the position, you can also contact us at any time by phone at

0031 (0) 6 229 20 366 (Arjen Buijs)