Deliverability Manager

1 maand geleden


Utrecht, Nederland Deployteq Voltijd

Deployteq is a unique association of dedicated, knowledgeable and enthusiastic professionals, active in developing, professionalizing and making high-quality online marketing services accessible worldwide. Deployteq, based in Huis ter Heide, with more than 75 employees, strives to be an inspiring employer where collaboration forms the basis for a challenging working environment and personal development. Deployteq also aims to increase customer loyalty and customer value for companies, organizations and institutions in an efficient and effective manner with its products and services.

**Purpose of the position**

Building an excellent reputation through the use of the Service Level Agreement (SLA), continuously improving deliverability using the most recent authentication techniques and active support to clients as well as partners of Deployteq with the aim of obtaining an active and high-quality client base.

**Requirements**:
**Areas of responsibility**
- Responsible, in consultation with the Product Director**,** for setting up and implementing a reputation management plan;
- Responsible for providing support;
- Responsible, in consultation with the Product Director, for the Deliverability Management for the purpose of building and maintaining a good reputation with internet service providers by monitoring reputation indicators (blacklisting, sender score...);
- Responsible for identifying bottlenecks and initializing improvements in said processes;
- Responsible for carrying out the range of tasks and/or activities as described in this job profile, in accordance with the systems, methodologies and working methods created for improved quality, minimizing risks and strengthening internal procedures (Quality Manual ISO 27001);
- Responsible for the appropriate and discrete handling of confidential business data (through access to databases), both of the clients and of Deployteq.

**Core tasks**
- Initiating and advising on possible improvements in the field of reputation management, both to clients and to the internal organization;
- Answering questions and providing support to clients and colleagues in the areas of authentication, deliverability, reputation topics;
- Informing colleagues, management and clients in the event of a disruption;
- Implementing, monitoring and improving authentication techniques to increase deliverability, in accordance with the applicable guidelines and regulations, including the associated communication and support to clients;
- Setting up domain routing with the associated communication and

support to clients;
- Implementing and maintaining feedback loops with providers that offer this possibility;
- Ensuring and maintaining a good reputation with the internet service providers in order to prevent blacklisting;
- Maintaining and monitoring the reputation of individual IP addresses (or the various pools);
- Monitoring shipments and PowerMTA and initiating the necessary actions to prevent blacklisting for reputational damage;
- Preventing and adequately handling abuse or spam reports, blacklisting, etc., as much as possible;
- Deployteq and its clients have been coordinated and concluded;
- Ensuring that agreements with clients, agreed upon and recorded in an SLA, are complied with;

**Social Interaction**

Participates in various consultation structures both inside and possibly outside the organization with the aim of maintaining communication with others, informing, directing and influencing others. The various consultation moments support the realization of the desired results and the promotion of an optimal flow of information.

Various consultation structures such as:

- consultation with the immediate supervisor;
- specific consultation (internal and/or external);
- projectteams;
- Ongoing daily consultations.

**Job requirements**
- HBO working and thinking level obtained through education and/or work experience;
- Good knowledge of Deployteq's products (on-the-job training);
- Knowledge of the Personal Data Protection Act;
- Good written, communication and interpersonal skills in the Dutch and English language;
- Sense of responsibility, quality-conscious and independent;
- Highly customizable;
- Proactive and problem-solving skills;
- Very analytical and accurate.

**Required Competencies and Skills**

**Competences**
- Communication Skills
- Initiative
- Planning and organizing (proactive)
- Cooperate
- Market and customer focus
- Monitoring
- Analytical skills

**Skills**:

- Pragmatic
- Being able to work accurately and accurately (quality-conscious)
- Ability to work independently and in a team.
- Stress-resistant and flexible
- Organizational talent

Specific action/knowledge requirements

Being creative in finding solutions, having a flexible and customer-oriented attitude. Result-oriented and process-oriented, able to deal with deadlines (workload) with constant attention to progress (progress monitoring).

**Benefits**

A challenging environment with the freed


  • Deliverability Manager

    1 maand geleden


    Utrecht, Nederland Deployteq Voltijd

    Deployteq is a unique association of dedicated, knowledgeable and enthusiastic professionals, active in developing, professionalizing and making high-quality online marketing services accessible worldwide. Deployteq, based in Huis ter Heide, with more than 75 employees, strives to be an inspiring employer where collaboration forms the basis for a challenging...