UX Design Lead

4 weken geleden


Leiden, Nederland team.blue Netherlands Voltijd

**"**Come as you are**"**
Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

**Your opportunity**:
team.blue is looking for a UX Design Lead to join our Product Service Unit UX/UI to deliver fitting and in depth interactive user experiences from start to finish, for the E-Commerce segment of our product portfolio.

Together with our other UX Design Leads, UX & Interaction designers, developers, and creative-researchers you contribute your expertise to further evolving our company wide ux design framework. To deliver the ultimate product experience for customers across our wide variety of eCommerce brands. In a scallable manner for each of their own unique user journeys.

are able to navigate complex problems that internal stakeholders throw at you. Mainly because before you present a design or suggest a recommendation you always reason from the process, customer perspective and the actual objective at hand.

**What** **your day will look like?**

A UX Design Lead’s day seamlessly integrates the five elements of user experience: strategy, scope, structure, skeleton, and surface. The morning starts with strategic planning to align business goals with user needs supported by user-research and or testing. Followed by team syncs and project reviews to clarify scope and define requirements. Collaborating with product and engineering teams, you address structural decisions that impact the architecture and functionality of designs.

Afternoons are dedicated to developing prototypes and wireframes (skeleton), refining the interface layout and user flow, while further leading user research to validate these designs. Mentorship and design critiques ensure the surface layer aligns with both brand standards and usability goals, creating a cohesive, engaging experience for users.

**Position Summary**:
The UX Design Lead will play a pivotal role in steering the design vision and user experience strategy across our E-Commerce product portfolio segment. As a key leader within the Product Service Unit UX/UI, you will be responsible for crafting user-centered design solutions and collaborating with cross-functional teams to ensure that our E-Commerce products not only meet but exceed user expectations. You will combine your creative skills with analytical thinking to solve complex design problems that contribute to high user satisfaction and increased engagement.

**Key Responsibilities**:

- 1. Design Leadership_
- Define and communicate a design vision that aligns with the overall product and company goals.
- Collaborate with development teams, Product Owners to foster and innovative environment.
- Oversee and contribute to user research, creation of wireframes, prototypes, high-fidelity designs across the product and brand design life-cycle.
- Champion design thinking methodologies and advocate for best practices in UX research and design.
- 2. User-Centric Design & Research_
- Collaborate with product managers, developers, and marketing stakeholders to identify user needs and business requirements.
- Drive and participate in user research, including usability testing, user interviews, and data analysis.
- Ensure insights from user research are integrated into the design process and that products are validated through testing and iterative feedback loops.
- 3. Cross-Functional Collaboration_
- Act as a liaison between design, product, and engineering teams, ensuring seamless integration of UX into the product development process.
- Lead UX/UI roadmap planning for specific product segment and prioritize design work based on business and user needs.
- Facilitate design discussions with key stakeholders to drive alignment on design decisions and objectives.
- 4. Design Systems & Standards_
- Maintain and evolve the product Service Unit UX/UI design system, ensuring a consistent and scalable design language across all eCommerce related product user journeys.
- Define, implement, and document design standards, guidelines, and best practices in the form of UX playbooks to ensure high-quality output for product and brand design related cases.
- Stay up-to-date with industry trends, tools, and technologies to continuously improve design capabilities.
- 5. Performance Metrics & Continuous Improvement_
- Execute and guide your work based on our key UX/UI performance indicators (KPIs) to measure the success and impact of design on user engagement and satisfaction.
- Continuously evaluate and optimize the design process to improve efficiency and quality.
- Use data and user feedback to refine and improve existing design solutions and advocate for ongoing enhancements in the user experience.

**Qualifications**:

- Bachelor’s degree in Design, Human-Computer Interaction, or a related field (Master’s preferred).

**Experience**:

- 6+ years of experience in UX/UI design, with a minimum of 2 years in



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