Hotel Receptionist
3 weken geleden
**Room Mate Aitana** opened its door in august 2013 and counts 285 spacious, bright and luxurious rooms, meetings rooms, a ballroom, a gym, Lounge, a marina and host a restaurant with Spanish and mediterranean food in a modern jacket.
Aitana is looking for a fulltime (or part-time from 3 days) **Receptionist** to take care of guests staying at her home and to give them outstanding service throughout their stay.
Your main tasks are:
- Guest check in / out
- Giving Aitana's guests the best experience
- Preparing several reports for financial and marketing departments
- Ensuring a safe environment during shift
- Taking reservations during closing time of reservation department and/or central reservation office
- Provide information to guests
- Night auditing (approximately 2-3 shifts per month)
- Make reservations of restaurants, excursions
- Coordinate guest requests with other departments
- Ensure high level of guest satisfaction at all times
What we would like to see from you:
Sincere friendliness, good sense of humor, enjoying life, positivity, and to share your view of the world. In other words: yourself
**We would like you to have the following profile**:
- Energetic and positive attitude, great communicator
- Language skills: English or Dutch, plus preferably a 3rd language
- Excellent service provider, no does not exist in your vocabulary
- Deliver results in a high pressure environment
- Lives in Amsterdam or in immediate surroundings of Amsterdam
- Have EU nationality or Dutch residence and work permit (_**mandatory**_)
We would love if it you have experience in the hospitality or service industry, but this is not a must as long as you have the right personality for the job
**What we can offer you**:
The chance to work in one of Amsterdam's most attractive and unique hotels, in an international team, with plenty of space for your input and development. As well as:
- starting salary according group 5 of CAO (between €2298 and €2537 based on experience)
- up to €150 netto per month travel cost compensation
- Participation in our incentive programmes (upselling, walk-in)
- 20% extra for night shifts
- 25 Vacation days + 9 additional days off compensation for bank holidays
- A full extra week of paid vacation on top, every year
- Dutch classes for hotel staff
- Staff discounts in our hotels
- Free use of the hotel gym
- Excellent career opportunities
Thuiswerken
- Nee
Soort dienstverband: Fulltime
Salaris: €2.298,00 - €2.537,00 per maand
Aanvullende vergoedingen:
- Bonusregeling
- Vakantiegeld
Arbeidsvoorwaarden:
- Bedrijfsopleiding
- Budget voor professionele ontwikkeling
- Extra vakantiedagen
- Personeelskorting
- Reiskostenvergoeding
- Taaltraining aangeboden
Flexibele taalvereiste:
- Nederlands niet vereist
Werkschema:
- Avondwerk
- Dagdienst
- Nachtdienst
- Weekendbeschikbaarheid
- Werken op feestdagen
Opleiding:
- MBO (Gewenst)
Werklocatie: Fysiek
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