Automation Support Expert

2 weken geleden

Veghel, Nederland Bridge of Hope Voltijd

** Automation Support Expert**

**Salary: €4600 - €5600 per month**

**Location: Veghel (Netherlands)**

The employer specialises in Automated warehouses and is a global company who design, install and maintain the automation machinery on behalf of their clients.

Now you have the opportunity to become a part of a well-functioning and responsible Engineering team.

This position is well-suited to an innovative and skilled person who is looking to a stable job.

You work with our in-house developed software based on QNX or Linux and C++. This software controls our automated material handling system. We use innovative technologies and state-of-the-art equipment with the ultimate goal to let our customer experience maximum value of process automation. The work has immediate impact on the system installed at our customers sites

You are the last level of support within the Service Desk organization and your primary tasks include analysing Incidents to restore service, then identify the root-cause. Preventing is much better than reacting and that is why you develop solid, permanent solutions and lead the implementation. In most cases, you will provide this support remotely via a VPN-connection. That said, on a regular basis you will visit the customer to perform upgrades and other changes as we continue to implement ways to improve our systems on site. So, will you travel to our customer for instance in Japan or France? This senior role obviously comes with more challenging tasks. We invite you to a personal conversation to talk about the full scope.

**Responsibilities**:

- Managing the most complex, often multidisciplinary, incidents and problems.
- Continuously improve our processes and products (for example tools and technologies).
- Contributing to a qualitative knowledge management and training environment.
- Encouraging collaboration between colleagues, departments, and customers.
- Introducing new products and services in the team.
- Your workplace is flexible, and you have the option to work from home 2 days per week. We value personal contact with your colleagues, and we love seeing you in the office where you can share your knowledge and experiences.

Travel is a key factor of this role. Before you know it, you are at the customer site for up to 25% of your time. All in mutual agreement, of course

**Requirements**:

- have a technical oriented education
- have knowledge of PROFINET, ASi and networks, Siemens PLC/TIA Portal. This an advantage
- are fluent in English (both verbal and written) and basic Dutch (would be a bonus)
- do not mind participating in a stand-by schedule every 5/6 weeks for extra compensation
- have a flexible mindset and you are pro-active
- If you do not meet all the above, no problem We would like to engage with you in a conversation to find out more.

**Reasons why you should apply**:
We offer you to become a part of an open, dynamic and international workplace, where professional and personal development are high on the agenda. Sustainability is one of our most important values, and we believe that our success is created by our innovative and skilled employees, who with their curiosity and high professional skills are constantly seeking new knowledge and ways to improve their work.

**How to apply**:
***

**Why work with Proactive Global?**

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

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