Day/night Receptionist Fulltime Nh Arnhem Rijnhotel

2 maanden geleden

Arnhem, Nederland NH Hotels Voltijd

NH Arnhem Rijnhotel is located near the Center of Arnhem right on the banks of the river Rhine. Especially in the summer our guests can enjoy the perfect view over the river Rhine on our sunny terrace. Most of our business guests are welcomed during weekdays and the leisure guests we welcome during the weekends.

We are a small hotel and know all our regular guests by heart, which ensures a homely and relaxed atmosphere on the job. We are a small close-knit team who always goes the extra mile for both our guests and each other because we see ourselves as one big family.

**"(Being) all-round, that is what you learn in our hotel" Daphne, Food and Beverage Manager**

**What will we offer you?**
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 5.

**What’s in it for us?**
- Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
- You know how to prioritize and keep your cool during busy moments;
- You are a ‘Natural Host’. Experience and a relevant education are useful, but is not the most important for us;
- You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
- You are interested in computers and enjoy learning new systems.

**A day in the life of a Day/Night Receptionist**
**06:45** You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
**07:00** You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
**08:00** You have checked today's arrivals and communicated special details to the Desk Manager and other departments.
**12:00** Enjoy your lunch with colleagues from other departments.
**13:00** You check whether there are still guests who need to check out and continue with your checklist until it is finished.
**14:00** You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
**14:45** The evening shift has arrived, and you attend the handover.
**15:00** Time to go home

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.

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