Supplier Relationship Manager

3 maanden geleden

NoordHolland, Nederland Ancient Gaming Voltijd

HypeDrop—a brand of Ancient Gaming—is an innovative** mystery box platform** that blends the excitement of online shopping with the thrill of surprise. We collaborate with a diverse range of suppliers **to bring top-tier products to our customers** while ensuring a seamless experience from purchase to delivery.

**Your Mission as Supplier Relationship Manager**:
You will be responsible for sourcing and managing relationships with suppliers, ensuring that we have access to the best products and services. This role involves building and managing supplier relationships and ensuring that HypeDrop remains aware of and engaged with the most current suppliers and brands.

**Applicants be located within the GMT -7 to +2 time zones.**

**You will**:

- Identify and onboard new retailers and suppliers to expand our product offerings, ensuring we have strong partnerships for purchasing items.
- Maintain and nurture relationships with existing suppliers, acting as the key point of contact to ensure smooth operations.
- Ensure that all product details (prices, descriptions, images) are accurately captured.
- Track and analyze supplier performance, addressing any service issues, delays, or discrepancies.
- Work closely with internal teams such as logistics, marketing, and customer support to ensure timely product launches and seamless customer experiences.
- Proactively resolve any supply chain issues, shipping delays, or service concerns that may arise with suppliers.
- Stay informed about market trends and emerging suppliers to keep our offerings fresh and competitive.

**You will excel in this role if you possess**:

- Proven experience in relationship management, account management, or a similar role, ideally in luxury goods/fashion.
- Strong negotiation skills, with a demonstrated ability to build and maintain commercially successful partnerships for the company.
- A world-class communicator, able to establish productive relationships regardless of industry, seniority, or location.
- Sales and business development experience, including high-volume outreach over the phone, via written communication, and in person.
- An interest in the luxury goods market and current trends.
- Excellent organizational skills and attention to detail.
- Ability to remain calm and diplomatic in challenging situations.
- CRM software experience is highly preferred.
- Experience with sourcing, procurement, and logistics processes.
- Ability to manage multiple accounts and deadlines efficiently.
- Problem-solving mindset with the ability to troubleshoot and resolve issues swiftly.
- Self-motivated, proactive, and adaptable in a fast-paced environment.

**What do we offer to you?**

**Work-from-Anywhere Policy**:As a remote-first organization, you have the opportunity to work from any location globally. Our flexibility policy empowers you to tailor your location and workday to support your personal needs, while still promoting effective collaboration with your colleagues.

**Annual Team-Building Event**:Each year, we select a destination for our team-building event to collectively celebrate our achievements and strengthen our team bonds.

**Home Office Equipment Budget**:We provide a dedicated budget to acquire all necessary equipment to set up an efficient and comfortable home office environment.

**Learning and Development Budget**:We invest in your professional growth by offering a budget for skill development and continuous learning, including full access to Udemy.

**Spill Mental Health Service**: Our Spill Mental Health Service offers comprehensive counseling support to any employee in need, ensuring your well-being is prioritized.

**Company Culture**:We are an innovative and fast-moving company where your development will only be limited by your own potential.

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