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Sales Support Representative

1 maand geleden

Den Bosch, Nederland stichd Voltijd

The Job

As a Sales Support Representative at stichd it is your responsibility for managing the complete order process and offering optimal service to our customers and sales force in the Retail. You are responsible for the order, forecast and delivery process and ensures optimal services and support towards the assigned accounts. Furthermore, you support in sales activities to drive the business categories and brand-portfolio in order to maximize turnover and profitability.

Your Mission
- Ensure excellent services and support towards our customers;
- Manage incoming orders and sales with aim for efficiency and excellent service;
- Nurture and develop customer relations with a focus on maintaining a high service level;
- Work pro-actively with existing customers;
- Ensure perfect liaison in forecasting needs from the customers and stock levels;
- Monitor the order process and make sure products are delivered following customer agreements;
- Analyzing and monitoring sales
- and turnover results of your client portfolio and identifying commercial opportunities to Sales;
- Suggest actions and ways to further improve the business;
- Be constantly critical about the ways of doing business and pro-active for (new) opportunities;
- Being a sparring partner for Sales and suggest, identify, inform and sometimes challenge them in relation to collections, commercial opportunities, terms & conditions, replenishment methods, logistic models etc.
- Coordinating bi-annual sample processes;
- Plan and prepare sales meetings together with the sales team;
- Limited travel to visit markets, customers and be present at International Sales Meetings is expected;
- Monitor SMU and SH (special handling) process and responsible for on-time delivery;
- Debtor management.

Your Talent
- Commercial experience developed in the Sporting/Fashion goods or FMCG industry
- Bachelor’s degree in Business Administration or an economics/sales related field;
- Strong and positive team player with a solution focused approach and a high quality standard of execution and delivery;
- Knowledge of International trade conditions, incoterms, export procedures and documentation;
- Fluent written and verbal communication in English;
- Results oriented and organizational awareness;
- Strong operational skills, and experience with processes (SMU’s, forecasting, Inco terms);
- Affinity towards digitalization and E-commerce;
- Proactive and problem solving, eager to learn, self starter, self aware and self confident, not afraid to speak up, hands-on;
- Able to think in processes (think and hands on mentality)
- Ability to focus on continuous improvement and development;
- Excellent knowledge of Microsoft Office (Outlook, Excel, Powerpoint and Word);
- Knowledge of SAP is preffered;
- Fulltime available (min 32 hours)

We Offer
- 1-year contract with option for extension to permanent contract;
- Salary based on 38 hours per week, depending on education and experience;
- Our salaries are based on 38 hours per week, but fulltime work is 40 hours per week. Instead, you choose between a lot of holidays; 37/40 per year ór choose for a 40-hour salary per month with still 25/28 holidays. You can switch every six months;
- Annual bonus scheme;
- New hires (introduction) days with all new colleagues from all our global offices;
- Great offer of e-learnings and a training offer for personal development;
- Enough free fruit for you daily vitamins;
- Provided lunch for low cost;
- Choose between lease-bike, NS Business Card or travel by car for € 0,23 per km (>10km).
- 8% holiday allowance, employee insurances and a good pension scheme;
- Employee discount on the PUMA, Levi’s, Fuelforfans and BMW Lifestyle websites;
- Hybrid working. On fulltime basis 3 days in the office and 2 days at home (incl. allowance for home working);
- Flexible working hours, modern workspace and a good working atmosphere;
- International working environment with colleagues of more than 50 different nationalities;
- Wellbeing activities (f.e. yoga, pilates and bootcamp);
- Community involvement (stichd impact tool);
- stichd drinks 5/6x per year in the city center of Den Bosch;
- Work hard, play hard. Our stichd-events are legendary.