Global Support Analyst

1 week geleden

Nieuwegein, Nederland Magnit Voltijd

**Who We Are**
- Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.**Who We Are**

Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

***

**What You Will Do**
- Create/update/follow-through on tickets to resolution
Meet SLAs and individual metrics including productivity, customer satisfaction and quality standards
- Provide recommendations on how to streamline our business and improve processes
- Mentor/train new Global Support agents
- Sense of urgency and ability to escalate system outages to Global Support Management
- Must Maintain Confidential Information and Follow Procedures for Work processing
- Adherence to schedules due to live support environment

**What you will need**
- Bachelor’s Degree and 1-3 year’s work experience in a Helpdesk call center
- Excellent Dutch and English communication skills (Written & Verbal)
- Strong user-facing, customer service, communication
- Demonstrates a high level of professionalism and strong work ethic
- Good problem-solving, troubleshooting, and analytical skills.

**What Magnit will Offer You**

At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You’ll work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails Magnit will offer you a competitive benefits package, including a great PTO package, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community

**If this role isn’t for you**

Stay in touch, we will let you know when we have new positions on the team.

**_ To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion._**

**_ As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all._**

**What Magnit will Offer You**

At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails

Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community

**If this role isn’t for you**

Stay in touch, we will let you know when we have new positions on the team.

To see a complete list of our open career opportunities please visit.

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspec

  • Global Support Analyst

    1 week geleden

    Nieuwegein, Nederland Magnit Voltijd

    Who We Are Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our...

  • Global Support Analyst

    2 maanden geleden

    Nieuwegein, Nederland Magnit Voltijd

    Who We Are Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’...

  • Global Suppport Analyst

    2 maanden geleden

    Nieuwegein, Nederland Magnit Voltijd

    Who We Are Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our...

  • Junior Data Analyst

    3 maanden geleden

    Nieuwegein, Nederland HelloFresh Voltijd

    HelloFresh has been recognized as the #4 Best Place to Work in the Large Category 2024 by Great Place to Work Netherlands! Check out our amazing team and office here and learn more on our socials On LinkedIn and Instagram! Ready to join our team? **This is how you'll change the way people eat forever** We are looking for a **Junior Data Analyst **for our...

  • Financial Operations Analyst

    18 uur geleden

    Nieuwegein, Nederland Magnit Voltijd

    About the Role Our Financial Operations Team ensures our Client's consolidated invoicing process operates smoothly and efficiently. The Financial Operations Analyst is responsible for accurately preparing invoices and resolving invoicing-related queries for their allocated client group. Under the direction of the Manager of Financial Operations, you will...

  • Business Analyst

    6 maanden geleden

    Nieuwegein, Nederland solera Voltijd

    The role The craft of business analysis and the challenges that are part of it, form the core of your daily routine. Whether this means testing new features or making sure features are translated into user stories as part of the (Agile) backlog as detailed as possible, you always know how to face the challenges that come with this responsibility. The...

  • Strategy & Business Operations Analyst Emea

    2 maanden geleden

    Nieuwegein, Nederland QSC, LLC Voltijd

    Overview: We are headquartered in Costa Mesa, California and have regional offices in Sinsheim (Germany), Wattens (Austria), Egham (England), Nieuwegein (Netherlands), Dubai (UAE), among others. Our mission is to bring people together through immersive experiences and a more connected world. We value quality, commitment, innovation and care for our customers...

  • Financial Operations Analyst

    3 dagen geleden

    Nieuwegein, Nederland Magnit Voltijd

    **Who We Are** - Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our...

  • Financial Operations Analyst

    2 dagen geleden

    Nieuwegein, Nederland Magnit Voltijd

    Who We Are Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’...

  • Business Analyst

    6 maanden geleden

    Nieuwegein, Nederland solera Voltijd

    Job description We are looking for a Dutch speaking Business Analyst, to join our Netherlands office, working closely with stakeholders, to deliver added value solutions to Solera’s customers. The applications and services you will be assigned to:    • VRA: With the MGA Result Analysis (VRA) you have a periodic insight into the result development of...

  • Maintenance Technician

    6 maanden geleden

    Nieuwegein, Nederland Proactive Global Voltijd

    **Salary: €46k - €48k gross per year (including shift allowance)** **Location: Utrecht (Netherlands)** **5 shifts** The employer specialises in Automated warehouses and is a global company who design, install and maintain the automation machinery on behalf of their clients. Now you have the opportunity to become part of a well-functioning and...

  • Business Development Specialist

    2 weken geleden

    Nieuwegein, Utrecht, Nederland solera Voltijd

    Solera is seeking a highly skilled Business Analyst to join our Netherlands office, working closely with stakeholders to deliver added value solutions to our customers.The ideal candidate will have at least 3 years of experience as a business analyst, specifically with B2B web applications. They must be proficient in Dutch and possess excellent written and...

  • Business Information Analyst

    3 maanden geleden

    Nieuwegein, Nederland Sopra Steria Voltijd

    **Company Description** Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology...

  • The Data Agency: Medewerker Support

    6 maanden geleden

    Nieuwegein, Nederland The Data Agency Voltijd

    Ben je proactief, administratief sterk en op zoek naar een supportfunctie bij een dynamisch bedrijf met een internationaal karakter? Vind je het leuk om klanten en sales consultants te ondersteunen en ben jij bekend met facturatiewerkzaamheden? Ter versterking van onze afdeling Support in Nieuwegein zijn wij op zoek naar een gezellige, leergierige collega....

  • {/** title */} Data Analyst

    1 maand geleden

    Nieuwegein, Utrecht, Nederland Timing Voltijd

    Job Title: {/** title */} In the role of {/** title */} at {company}, you will be responsible for analyzing and interpreting complex data to inform business decisions. This will involve working closely with cross-functional teams to identify key trends and insights, and developing data-driven solutions to drive business growth. Key Responsibilities: •...

  • Financial Analyst

    1 maand geleden

    Nieuwegein, Utrecht, Nederland GT Ecom BV Voltijd

    Financial Controller Job DescriptionGT Ecom BV is a rapidly growing company that values innovation and teamwork. We are seeking an experienced Financial Controller to join our dynamic remote team and contribute to our mission of achieving $500M revenue and more than 50 stores worldwide by 2027.Key Responsibilities:Ensure the accuracy and timeliness of...

  • Business Analyst

    6 maanden geleden

    Nieuwegein, Nederland Solera Voltijd

    Job description - CHV: With Clearing House MGA’s, Solera offers a service to Insurers to collect and process NVGA Financial, Policy & Damage files. Market Scan processes and merges the policy and damage files in such a way that they can be easily and quickly added to a data warehouse and the insurer's ledger. Quality is guaranteed by various plausibility...

  • Trade Compliance Export Supervisor

    2 maanden geleden

    Nieuwegein, Nederland Thermo Fisher Scientific Voltijd

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office Thermo Fisher Scientific Inc. is seeking a highly motivated individual with strong work behaviors to join our team as a Global Trade Compliance Supervisor. As part of our successful, growing global organization, you will have the opportunity to make a significant impact and...

  • Warehouse Logistics Specialist

    3 weken geleden

    Nieuwegein, Utrecht, Nederland Randstad Voltijd

    Ceva, a leading logistics company with a global presence, is seeking an experienced Reach Truck Driver to join its team in Nieuwegein. This dynamic role requires a current reach truck certification and at least a year of professional experience.Job DescriptionIn this varied and active position, you will be responsible for storing pallets in the warehouse,...

  • Warehouse Logistics Specialist

    4 weken geleden

    Nieuwegein, Utrecht, Nederland Randstad Voltijd

    Ceva, a leading logistics company with a global presence, is looking for a skilled Warehouse Logistics Specialist to join their team in Nieuwegein.About the RoleAs a Warehouse Logistics Specialist, you will be responsible for managing and transporting goods, working closely with other teams to ensure efficient supply chain solutions. Your work will be...