Team Lead

6 maanden geleden

Veldhoven, Nederland ASML Voltijd

The Security Technology team supports the ASML’s 1st and 2nd line Security Risk Management with state-of-the-art detection & protection tooling. They also enable development and implementation of (new) technologies in the area of Artificial Intelligence and Machine Learning.

**Role and responsibilities**

In this position, you are responsible for driving the team to deliver on the quality/performance of the team. You ensure efficient structures and processes with business stakeholders, IT and Service Providers to achieve operational excellence while assuring the availability, performance and security of the services, meeting the SLAs and KPIs defined.

You will ensure lessons learned are translated into issue & action plans and are handed over to Security Problem management for structural remediation assurance. The team also enables development and implementation of (new) technologies in the area of Artificial Intelligence and Machine Learning.

As a team lead, you will manage a team based in Veldhoven along with resources through an offshore partner abroad. You will be responsible for, but not limited to:

- Build strong relationship network and manage stakeholders across Security and IT.
- Defining and managing service levels targets and ensuring services are delivered and improved in line with agreed targets and expectations.
- Provide an escalation and arbitration level for service issues and service integration issues for the services in scope.
- Provide insight on the overall performance of the service delivered.
- Ensure E-2-E service management by Service Providers.
- Usage management for the services’ delivered.
- Align and partner with the Agile Release Trains (ARTs).

**Education and experience**

Having a strong team focus and collaboration mindset, you will work with all Security Technology team-members, peers and stakeholders to ensure uninterrupted Security operations and increase the resiliency of the entire organization against a range of security risks. In this role, it is also crucial that you are a natural networker and have excellent stakeholder management skills.

Ideally, you will bring these competences and skills to the table:

- Academic working and thinking level, a Master degree in an engineering discipline is preferred.
- Strong stakeholder management and build solid relationships of trust at different levels.
- 5+ years experience in a leading and managing an Operations team preferably with offshore presence.
- Background in IT and engineering.
- Strong focus on team development & coaching.
- Decisive personality, taking responsibility.

**Other information**

EOE AA M/F/Veteran/Disability

**Diversity and inclusion**:
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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