Programme Manager Msc Programmes

2 weken geleden

Rotterdam, Nederland Erasmus Universiteit Rotterdam Voltijd

**Introduction**:
Come join our international programme management team at Rotterdam School of Management, Erasmus University (RSM) as our programme manager for the MSc programmes. This is your opportunity to support quality education with a mission and to help create a great student experience

**Job description**:
In this role, you are our temporary replacement for the programme manager MSc programmes for a period of six to seven months, starting 1 July 2024. We can discuss the exact start date.

This temporary vacancy is for 0.8 FTE and we’re happy that you can work on campus at least two days per week. On the other days, you can work from home if you like. We provide you with a notebook computer and accessories.

As the programme manager MSc programmes, you manage a portfolio of one-year master of science programmes in technology and operations management. Additionally, you contribute to the enjoyable study experience of our MSc students, and you participate in a friendly and collaborative team. A member of the RSM Education Services department, you’re situated on the fifth floor of Mandeville building on Erasmus University’s Woudestein campus.

In this role you:

- Ensure that students register on time and in the correct programmes, courses and exams
- Act as the main point of contact for students for logístical and organisational issues
- Liaise with the academic departments to provide an optimal support structure for the respective programmes
- Implement elements of the quality control cycle, such as course evaluations
- Liaise with departmental colleagues on relevant issues e.g., scheduling staff, examination board, international office, admissions team and career centre
- Organise programme-related events such as introductory activities for new students
- Create regular reports
- Actively suggest and implement process improvements and contribute to updating our existing process documentation
- Lead or contribute to education-related special projects
- Contribute to marketing and recruitment activities
- Help to create an enjoyable study experience for master students

**Job requirements**:
Your qualifications include:

- Minimum Dutch HBO or equivalent completed study
- Excellent spoken and written communication skills in English (minimum CEFR level C1: listen, speak, read, write) and advanced knowledge of Dutch (minimum CEFR level B1: read, listen)
- Advanced knowledge of and experience with the MS Office suite, especially Excel, Outlook, PowerPoint, Word and, ideally, Teams and SharePoint
- Experience, ideally, in academic programme management and/or project management

Your competences include:

- Optimistic and strong problem-solving attitude
- Ability to work independently and take initiative
- Good organisation skills
- Ability to liaise effectively and efficiently with students, instructors, team colleagues and other RSM and Erasmus University colleagues
- Customer-friendly attitude
- Ability to cope with demanding students
- Ability to deal with a busy, dynamic working environment and unexpected, new challenges as they arise
- Affinity with international environments
- Affinity with (higher) education

**Employment conditions and benefits**:
Working conditions

Employment is initially for a fixed period of time: six months. The terms of employment are in accordance with the Collective Labour Agreement for Dutch Universities (CAO NU). The feature is rated on a maximum scale of 10. Your salary is partly based on your education and experience, which means that a starting scale (scale 8) may apply. Your salary can therefore vary from € 3,072.00 to € 5,090.00 gross per month for full-time employment.

EUR also offers all employees an annual personal career budget with which you can further develop your skills and competences. There are also many training, development and coaching opportunities within EUR.

RSM wants to offer its employees a good work/life balance. Working partly from home is one of the possibilities, within the applicable frameworks and agreements.

**Employer**:
**Faculty / Institute / Central service**:
**Rotterdam School of Management, Erasmus University (RSM)** is one of Europe’s top-ranked business schools. RSM provides ground-breaking research and education furthering excellence in all aspects of management and is based in the international port city of Rotterdam - a vital nexus of business, logistics and trade. RSM’s primary focus is on developing business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. Our first-class range of bachelor, master, MBA, PhD and executive programmes encourage them to become critical, creative, caring and collaborative thinkers and doers.

**Group**:

**Department**:
The department is headed by three cluster managers and consists of several teams, such as programme management, schedulers, recruitment and admissions, study advice, busin

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