Nike - Back of House - Lead

3 maanden geleden

Leidschendam, Nederland Retailors Netherlands B.V. Voltijd

The Lead’s mission is to take dedicated responsibility to monitor & manage the specific areas to drive commercial
success in the store. As our employee who represent Nike we expect to respect their co-workers, our ethics and
values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Lead and schedule employee shifts and assign duties
- Provide direction and feedback to workers during shifts
- Know the best practice and be a role model on responsible area
- Train and coach new employees
- Inspect equipment and communicate the need for repairs or replacements to management
- Open and close the store in accordance with procedures
- Ensure health and safety standards are followed
- Address customer and employee complaints
- Resolve conflicts between workers
- Help to improve foster and maintain a positive work environment
- Help with his feedback to the management team work
- Supporting/managing store opening/closing process

Lead - Back of House (BOH)
- Support Store Management in implementing action plans to achieve individual & team results
- Monitors the flow of all shipments and ensures prompt follow up with any discrepancies
- Ensure BOH area is clean, organized to ensure a smooth transition between seasons, BIN organization
- Compliance with tagging strategy
- Secure safety standards in BOH
- Perform box counts, validate against bills of lading (ASN), ensuring discrepancies, shortages or damages are

reported immediately
- Consistently Control and ensure PRE standard within BOH team, tracking the effectiveness of the delivery

process and target planning and implementation of the action plan when necessary
- Use Refill scorecard to improve speed of BOH team
- Manage implementation and closing of Markdown / Promotion on timely manner
- Assist sales floor with product placement & stock replenishment
- Use correct Reason Codes, control, and complete mis-mates within P&P guidelines, follow correct transfer

and RTV procedures
- Check PIV Report ?, manage negatives and implement negatives reduction plan
- Supporting the Visual Merchandising team in preparing the merchandise for placement in the sales floor
- Delegation and supervision of tasks in the BOH/store team
- Responsible that all company policies & procedures are followed
- Proficient utilization of business systems & latest technology
- Responsible for all operations for loss prevention on the back of house
- Monitoring the supply of necessary tools
- Monitoring of halted products and premiered dates

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