Shipping Handling in Customer Service

6 maanden geleden

Dongen, Nederland SENA Europe GmbH Voltijd

We are now looking for colleagues to support us in the areas of shipping processing in customer service that are full-time or part-time.

Are you able to help customers and remain calm even in difficult situations?

Then a crisis-proof job in a strong team in our company is waiting for you. Of course, we offer you an appropriate induction programme and some great employee benefits.

We look forward to getting to know you

**Work Location: Cologne, Germany**

**About SENA**

SENA, with headquarters in South Korea and the USA, was founded in 1998 and has made it its mission to connect people. For more than ten years, the company has been a communication specialist on two wheels. What started out as a Bluetooth communication solution in motorcycling has been further developed over the years and expanded to additional markets such as cycling, outdoor and industry. SENA is one of the market leaders in the industry and sells its products worldwide through a global network of distributors, retailers and OEM partners. #RideConnected

**We offer you**
- 27 days of vacation, increased by 1 day each year depending on seniority, up to 30 days
- 2 additional days of holiday
- Annual bonus
- Company pension scheme
- Company dental insurance, also for family members
- Tax-free lunch allowance
- Language support
- Employee discount
- Jobticket

**Your tasks**
- Shipping of the replacement item
- Reception of Customer return
- Independent recording, processing and tracking of customer orders
- Data accuracy verification
- Creating credits based on return test results
- Support in processing incoming returns
- Testing the devices
- Communication with our trading partners if necessary

**Your profile**
- High school diploma
- Fluent **in German and English**:

- Detailed and accurate way of working
- Ability to work in a fast-paced environment and with good team spirit

Sprache:

- Deutsch (Erforderlich)
- Englisch (Erforderlich)

Work Location: In person

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