Associate Business Solutions Officer

1 week geleden


Den Haag, Nederland International Criminal Court (ICC) - Cour Pénale Internationale (CPI) Voltijd

**Deadline for Applications**:

- 15/01/2025 (midnight The Hague time)

**Organizational Unit**:

- Information Management Services Section (50002575), Registry

**Duty Station**:

- The Hague - NL

**Type of Appointment**:

- Fixed
- Term Appointment

**Post Number**:

- TBC

**Minimum Net Annual Salary**:

- €72,448.00

**Contract Duration**:

- For initial appointments, the Court offers a two-year appointment with the possibility of extension (six month probationary period).

**Organizational Context**:
Under the direct supervision of the Director of the Division of Judicial Services, the Information Management Services Section ensures that the Registry puts in place adequate Information Management services, for the benefit of all organs and activities of the Court. The Information Management Services Section will also provide services to other Registry clients, including external parties relying on the policies and technology of the Court.

Information services consist of:

- Information management activities which include: developing policies and best practices for the management of (digital) documents, records and archives; library services and knowledge management, whether technology based or not.
- Information systems support including systems development, administration and integration.
- Technology services operations support, including end-user services, communications and networking technology, audio-visual technology.
- Information security activities, including developing policies and best practices, implementing information security standards and managing risk related to information, whether technology based or not.

The Information Management Services Section provides:

- Advice on best practices addressing the needs of its clients and the Court’s and Registry’s strategic objectives.
- Integrated solutions (i.e. systems, policies and processes) relying on industry best-practices on all aspects of information services related to capturing, storing, preserving, delivering, securing and managing information and communication.
- Leadership and dialogue with clients in relation to the innovation, awareness and adoption of new information practices, tools and technology-enabled processes and practices that will improve productivity, effectiveness, information sharing and availability.
- Strategic input and support for the implementation of a continuous change management process harnessing the use of information and technologies.

**Duties and Responsibilities**:
Under the general guidance of the Chief, Information Management Services Section and under the direct supervision of the Systems Development Officer, the incumbent will perform the following duties:

- Develop custom software solutions using the ICC adopted development platform, this includes: Documentum xCP, Mendix, Power Platform, Java and.Net as appropriate.
- Provides second level support for IMSS internally developed software solutions in use at the Court through active initiative of upgrades, renewals and retirement as per the standard software lifecycle management processes
- Manages software development platforms, this includes: Power Platform, Mendix, SVN, Nexus, Jenkins, Redmine and coordinates patches and upgrade activities;
- Assist with analysis of Business Initiatives to request new or enhanced software solutions;
- Seek and propose opportunities for improvement, enhancement, refinement, research and development of systems or processes that addresses business problems through active liaison with business stakeholders.
- Maintains and prepares technical documentation (systems design, service description document and first level support guide) in line with Change and Release Management and service transition processes.
- Assist the Systems Development Officer to coordinate development activities / mentoring of development assistant staff.
- Perform other duties as assigned by the supervisor.

**Essential Qualifications**:

- Education_

An advanced University degree in information systems, computer science or science disciplines, such as engineering, information management or any other related field is required. A first-level university degree in combination with two additional years of qualifying experience is accepted in lieu of the advanced university degree.
- Experience_

A minimum of two years (four years with a first level university degree) of progressively responsible relevant experience in information systems is required. An advanced or a first-level university degree may be considered as a substitute for two years’ working experience only to determine eligibility.

A minimum of four years of experience developing customized business solutions, documenting and assessing user requirements and drafting Scopes of Work is required.

Demonstrated experience in a high level programming language (e.g. Java,.NET) is required;
A minimum of four years of experience in modern software development methodology (Agile, Scrum, Kanba



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