Dispatcher

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities._

**Who We Are**

We keep on growing because we only hire the best, and our customers love us for it. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

**What We Do**

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s heating and air conditioning systems.

**_ The Big Task_**

You will promote customer satisfaction by converting incoming customer calls into booked service appointments. You will evaluate customer calls and match the right technician to every job.

**_ Key Sub Tasks_**
- You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
- Learn the business and learn how to prioritize the most urgent customer calls.
- Participate in training so that you grow and develop as a professional.
- Maintain and update our customer database with complete and accurate information.
- Maintain communication with dispatch and your manager.

**_ Desired Skills and Experience_**

If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.

**_ What We Offer_**
- Our top performers are among the highest paid technicians in Pittsburgh. You’ll have unlimited earning potential.
- Company truck.
- Medical Insurance
- 401k Plan with a company match.
- A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Six Star Heating and Cooling, Inc

**Equal Opportunity Employer