Head of IT Solutions @ics

3 maanden geleden

Diemen, Nederland ABN AMRO Voltijd

**At a glance**:
Do you have a proven track record within IT Development and Delivery? Can you bring strategy to execution? Are you able to play a key role in the (IT) Transformation we're going through? Are you looking to work together with an enthusiastic team of professionals to make ICS a better organization? Are you able to create a culture that includes knowledge sharing, development and working towards achieving results? Can you bring the senior expertise which is needed to tackle the complexity of the stakeholder field and rapidly changing law and regulations? Then you must be the Head of IT Solutions we are looking for

**Your job**:
In your role as Head of IT Solutions you are responsible for:

- Developing and communicating a strategic vision for the IT Solutions department, aligning with overall business objectives
- Leading the creation and implementation of IT strategies, ensuring they support the organization's growth and digital transformation goals
- Collaboration with other departments to integrate IT Solutions as per ICS strategy
- Staying up to date of emerging technologies and industry trends, evaluating their potential impact on IT Solutions
- Building and leading high-performing teams, fostering a culture of innovation, collaboration and continuous improvement
- Mentoring and developing team members, identifying opportunities for skill enhancement and career growth
- Collaborating with business stakeholders to understand their requirements and ensure that IT meet their needs
- Managing relationships with external vendors and technology partners
- Evaluating and selecting vendors based on their ability to provide technology solutions that meet our requirements
- Negotiating contracts, service level agreements, and other vendor-related agreements
- Managing the IT Solutions budget, ensuring efficient allocation of resources, tools and technologies to meet operational needs
- Delivery of the IT Renewal Roadmap, together with the other relevant stakeholders

**Working environment**:
International Card Services (ICS) is a 100% subsidiary of ABN AMRO Bank N.V. with its own independent bank license with DNB and AFM. ICS is a payment service provider and market leader in issuing credit cards in the Netherlands, We have been issuing, promoting, administrating, and processing payments of Visa and Mastercard credit cards for over 30 years. ICS issues credit cards both under its own brand and in conjunction with co-branding partners, for both Consumer and Commercial clients. In addition, we offer various other financial services and products. Our credit cards can be used worldwide to pay at more than 46 million addresses and in any currency. In the Benelux there are now about 2.7 million people with a credit card issued by ICS. Our customers not only pay carefree everywhere, but also with extra security: their purchases are insured, and we guarantee delivery.

Our purpose ‘Carefree Payments’ and our vision and our mission ‘We offer our customers and partners relevant, sustainable and secure payment products’ are at the heart of all our activities. We believe that this sets us apart from other companies. In other words: a solid reason to choose ICS. In our view, reliability, security, and carefree payment should go hand in hand. We unburden our customers when it comes to payment solutions. And offer them the opportunity for carefree payments everywhere. In this way we contribute to a safer society and increase confidence in our financial institutions.

The culture within ICS can be described as people and service-oriented, helpful and a will to be successful. Servicing our customers is in our genes. Our core values are:

- Courage
- Care and
- Collaboration.

The organization is currently changing in order to serve customers and the market even better, with the safety and reliability of our services being the cornerstone. We are rebalancing our business model, which means challenging but exciting times for ICS. Countervailing power is a driving force in shaping our strategic direction. You will work in a dynamic and ever-changing environment where no hour is the same.

You will collaborate closely with the IT Management Team, colleagues within IT, Business and Operations. The team is a mix of ages, experiences, and backgrounds, and alongside hard work, there is always room for fun.

As Head of IT Solutions you are part of the IT Management Team and the wider Leadership Team of ICS. You will be reporting to the the Chief Information and Technology Officer. You will have 8 direct reports and a total of 70 employees in your department. You collaborate closely with colleagues within IT (within ICS and ABN AMRO IT), Vendors, Procurement, Business, Operations and Group Audit of ABN AMRO Bank. ICS strongly believes that the challenges that we are facing can only be successfully handled when we, as a leadership team, work together and achieve for our common goals. Your role is key in the Transfor

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