Marketplace Manager

**Marketplace Manager**

**About L’Oréal**

L'Oréal has been a world leader in the cosmetics business for more than 100 years and has grown into one of the largest FMCG companies in the world. With international brands such as L'Oréal Paris, Garnier, Kérastase, Lancôme, Giorgio Armani and Vichy, we offer relevant products for every consumer.

As a Marketplace Manager, you will be responsible for overseeing and optimizing our presence on online marketplaces. Your primary goal will be to drive sales, increase brand visibility, and enhance customer satisfaction through effective marketplace management strategies.

**About the role**

You will work in the Division E-Commerce organization, under the responsibility of Digital Director Division. You will have the opportunity to shape the new position of ‘Marketplace Manager’ involving working closely with your business stakeholders (Head of E-Commerce Division, Supply planner, Client Lead, Corporate teams) as well as your colleagues (E-commerce activation & performance media manager, E-commerce content manager & E-Commerce Account Manager).

**Responsibilities**:

- Develop and execute marketplace strategies, including the creation of an activation plan, to drive sales growth and achieve revenue targets.
- Manage and optimize product listings, ensuring accurate and compelling content, pricing, and inventory levels.
- Conduct regular market research to identify trends, competitive landscape, and opportunities for growth.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless integration and alignment of marketplace activities.
- Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of marketplace initiatives and identify areas for improvement.
- Build and maintain strong relationships with marketplace partners.
- Stay up-to-date with industry best practices, emerging trends, and changes in marketplace policies and algorithms.
- Provide regular reports and insights on marketplace performance, highlighting successes, challenges, and recommendations for improvement.

**Qualifications and Skills**:

- Master’s degree in business, marketing, or a related field.
- Minimum of 4 years of proven experience as a Marketplace Manager or similar role, preferably in the e-commerce industry. In-depth knowledge of various online marketplaces.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication skills, with the ability to build and maintain relationships with marketplace partners.
- Strong stakeholder management skills, with the ability to collaborate effectively with cross-functional teams and champion the marketplace as a channel within the wider brand strategy.
- Proficiency in using marketplace management tools and software.
- Detail-oriented with strong organizational and project management skills.
- Ability to work independently and manage multiple projects simultaneously.
- Results-driven mindset with a focus on achieving targets and driving business growth.
- Fluent knowledge of Dutch and English, French is a plus.
- Familiarity with SEO and digital marketing strategies is a plus.

**What do we offer?**

When you start at L'Oréal, you get a great deal of responsibility from day one. To develop, we offer an introduction program and an individual training program. Training can be local or at the global headquarters in Paris. An enriching experience where you will meet international peers.

And furthermore you will find with us:

- An inspiring work environment with ambitious colleagues;
- A healthy career perspective with good development and career opportunities;
- A competitive salary which is adjusted on an annual basis in case of good performance;
- Good secondary employment conditions, such as a 13th month, profit sharing, discount on medical expenses and a favorable pension scheme;
- Discount on L'Oréal products

Finally, a great added value of working at L'Oréal is that you will be working with so many different people and functions. This offers you the opportunity to broaden your knowledge about different stakeholders.

**Diversity**

L’Oréal would like their personnel to represent the diversity of the Benelux society. We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.

“_A diversified workforce in every function and on all levels strengthens our creativity and our understanding of consumers and it enables us to develop and market products that are relevant_“

(Jean-Paul Agon, former CEO of L’Oréal)

**How to apply**

Are you ready for this challenge and do you meet the conditions?

**Do you want to know what it's like to work for L'Oréal Benelux?**
- **Please visit "Your Application Space" to see the jobs you have already applied to. **: