Customs & Trade Compliance Coordinator

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

We are looking for a Customs & Trade Compliance Coordinator to join our Logistics team in Terneuzen, The Netherlands.

As a Customs & Trade Compliance Coordinator for Preference, you manage Duty Optimization for exporting region of Europe. Execute the preference calculations and Long Term Vendor Declaration (LTVD) work process. This process entails requesting, reviewing & entering documents in our information system which demonstrates the preferential origin of raw materials supplied to Dow. Providing correct Preference statements on Delivery notes and Long Term Supplier Declarations (LTSD) resulting savings for Dow and its customers.

Main responsibilities:

- Execute core process of the Trade Preference activities
- Maintain relationships with raw material suppliers
- Work together with trade preference Subject Matter Experts (SME's) and Senior Coordinators to manage and improve the overall trade preference process
- Analyze data to ensure Dow can optimize duties while remaining in compliance

**Responsibilities**:

- Request and update information systems with Long Term Vendor Declarations (LTVD)
- Use knowledge of free trade agreements to review LTVD's
- File and archive LTVD’s
- Run daily Diamond System Reporting (DSR) reports and analyze them. Check preference tool for the outgoing shipments and proactive handle the mismatches on Delivery Notes (DNs).
- Analyze and calculate Global Material Identifications (GMIDs) in Global Trade Services (GTS) system and update the preference status as per the analysis
- Handle escalations related to DNs and Long Term Supplier Declarations (LTSD)
- Look up references in Information System for communication with external parties

**Qualifications**:

- You have minimum a vocational degree (in Netherlands to be referred as MBO 3/4 level)
- You have 1-3 years of relevant working experience
- Fluency in English (written & oral)
- Attention to details
- Investigative mindset
- Team player

Preferred skills
- International Trade, Supply Chain Management, Logistics Management experience
- Experience in Customs, Trade Compliance or Integrated Supply Chain is an asset
- Experience with SAP R3 & GTS is preferred

Benefits - What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
- Become a Dow shareholder through various employee stock programs.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Global Paid Time Off (PTO) policies:

- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

Join our team, we can make a difference together.

About Dow


As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on

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