Data Analyst

3 maanden geleden

Amsterdam, Nederland ZIVVER B.V. Voltijd

Are you passionate about technology and data, with a knack for spotting revenue opportunities and improving customer support? As our new Data Analyst, you'll own and enhance our tech stack, driving improvements and empowering colleagues to get the most out of our tools.

You'll collaborate with stakeholders, build roadmaps, and lead key projects across the business—solving challenges like scaling our sales and marketing processes and unlocking a 360° view of our customers.

If you have experience in the field and are ready to grow with a fast-paced international company, join us at Zivver and help shape the future of how billions communicate

**Hottakes**:

- This role will quadruple your problem solving skills - people come to you for help and you’ll take them by the hand ‍
- Automation is your mantra
- Did we mention global expansion? You’ll have the opportunity to expand with us to drive RevOps over around the world

**Responsibilities**
- Collaborate with both technical and non-technical stakeholders to scope, roadmap and implement (new) tooling solutions for business problems;
- Develop and maintain reporting dashboards and metrics to monitor revenue performance, identify areas of improvement, and report on results to senior management.
- Develop and execute processes that optimize the sales, marketing, and customer success processes to maximize revenue generation
- You support the management of customer relationship management (CRM) systems, ensuring they are up-to-date and providing accurate information for the sales, marketing, and customer success teams;
- Maintaining our technology platform, including staying up to date on new features and releases, tracking and responding to user support tickets as well as fixing bugs;
- Analyze data from various sources to identify trends, patterns, and insights that can help improve revenue operations;
- Develop and maintain operations material to enable self-serve and transparency across multiple teams at Zivver;
- Ensure data accuracy and integrity by maintaining and updating revenue processes in our CRM and other systems;
- Act as a point of contact for revenue-related systems and process questions and issues;
- Partner closely with stakeholders to deliver clean data in and out of our tooling so we can enable use cases across Marketing, Sales, and Customer Success and Product teams
- Act as a point of contact for revenue-related systems and process questions and issues;
- Analyze revenue data to identify trends and continuously improve and optimize revenue processes and systems to drive efficiency and growth;

**Benefits**
- Working in an exciting, fast-growing, energetic environment
- International diverse team with over 30 nationalities (and yes we offer awesome Dutch classes too)
- HQ in Amsterdam where you’re able to work a few days a week & full home office support to make sure you’re all set
- Working from Bali, the US or Spain? Any place, anywhere: we fully support temporary working from X
- At least €1.000;
- per year on personal development budget
- All the relocation benefits you need for a fresh start
- Don’t worry about tomorrow: we’ve got you covered with a pension plan
- Part of the pie: we’ve got a stock option plan

**Expertise you’ll bring**
- You have 3+ years of experience in an Analyst role within a B2B or Saas company;
- You have worked with automation platforms and CRMs and partnered closely with both technical and non-technical stakeholders to deliver technical solutions for business problems and enhancements;
- Problem-solving excites you. You strive to make work easier for the commercial team by eliminating blockers with creative solutions;
- You know how to automate reporting as much as possible to stay focused on solving the problems that will have the biggest impact;
- You have experience of using CRM systems and various Marketing and Sales Platforms (nice to have experience with more than one of these tools: SalesForce, HubSpot, Outreach, ZoomInfo);
- You have been integral in your team’s tech stack and help bridge technical gaps between stakeholders. You’ve played a key role in technology integrations;
- You are fluent in commercial and Product data You understand which information needs to flow in and out of Marketing and Sales tooling in order to run successful campaigns;
- You are highly skilled in using SQL and comfortable with using spreadsheets and analytics tools such as Metabase or other BI tools. Data is a core part of your toolkit. Some git experience would be a plus.

**Soft skills you’ll bring**
- You’re an outstanding communicator in writing and speaking. You know how to communicate successfully across teams at a growing company;
- You are comfortable with ambiguity and can break down complex problems into achievable goals;
- Did we mention drive? It’s your toko, you need to be comfortable taking autonomy in the role.

**If you're excited about this role and looking to further your

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