Retail Assistant Manager

At Best Friends, we are committed to creating a healthy and happy life for pets. Our award - winning health & wellness range, highly successful Complete Care program promoting preventative medicine and adoption of over 9,000 rescue kittens to families across Australia in the last year are only a few examples of our dedication.

We are currently on the lookout for passionate, friendly, strong leader to support the team to provide the world class professional advice and customer service that we are famous for

Here is what you can expect to be doing day to day when you join our fun, friendly & inclusive team

A day in the life- Lead by example, mentoring & inspiring your team on a daily basis- Support your Store Manager in coaching the team to achieve & develop their knowledge and skills- Lead from the front, providing an exceptional customer experience- Ensure the safety of the store, team members and customers by maintaining a safe work environment at all times- Support your Store Manager in stock management, ensuring stock is maintained and accurate- Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are kept to- Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide- Recruit, onboard, and induct high calibre new Team Members- Contribute to a fun, supportive culture instore where the team loves coming to work every day- Pro-actively support local marketing opportunities and sponsorships

What we need- Experience in a similar store leadership role or ready to take that next step up in your retail management career- Demonstrated success in driving sales- Strong leadership with ability to motivate and build a high performing team, with a positive culture- High degree of resilience & ability to priorities and manage conflicting priorities- Ability to create a positive culture of safety- Demonstrated ability to achieve & exceed sales targets- Established business acumen- Ability to be flexible in order to meet changing work conditions- High degree of interpersonal & communication skills

Our recruitment process will look something like this:
- Introductory phone screen - chat with a member of our friendly team to discuss you and the role- Face to Face Interview - get to know more about the business and the role and see the workplace location. Get to know your potential manager and showcase your skills.- Pre employment checks - which include both reference and police checks
- Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all._

About Us
- We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together to champion the health and wellbeing of our pets.- Our connections with pets help us as people at the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.- The Petstock Group is built on family values and our passion for pets and animals. We have built a strong, inspirational, and inclusive culture where hard work, fun, laughter & happiness is the norm.- Inspired by pets, to grow as people, the Petstock world is one where anything is possible, together we make an impact for people, pets, and the planet.