Business Analyst
4 weken geleden
**Are you ready to join a fast-growing fintech company where innovation drives everything we do?**SurePay is looking for a talented Business Analyst who thrives in a dynamic, collaborative environment. If you're passionate about turning ideas into reality, love working with technical teams, and are excited by the prospect of making a tangible impact on cutting-edge financial solutions, we'd love to hear from you
***:
**What You'll Do at SurePay**:
As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions. Your main goal is to support our product team in delivering high-quality solutions that meet customer expectations and align with our company goals. This is a growth-oriented role where you'll work closely with team members across different functions.
Here's a snapshot of what you'll tackle:
- **End-to-End Analysis**: Lead the requirements gathering process, translating complex business needs into clear, actionable user stories.
- **Collaboration at Its Core**: Partner with internal teams, developers, and stakeholders to ensure alignment and seamless execution.
- **Technical Specifications**: Understand APIs, create API specifications, and test them using tools like Postman. You'll dive into the jargon of services and AWS to ensure every solution is robust and scalable.
- **Customer-Centric Approach**: Conduct customer interviews, understand their journeys, and translate insights into actionable recommendations.
- **Fraud Prevention & Innovation**: Contribute to projects tackling fraud prevention and other groundbreaking initiatives.
- **Documentation Mastery**: Develop user stories, use cases, process flows, context diagrams, and test cases to ensure clarity and alignment across teams.
**What We're Looking For**:
We're seeking a proactive and resourceful individual who thrives in unstructured environments and takes the bull by the horns. Your ability to influence, facilitate, and execute is key to success in this role.
**Must-Haves**:
- 5 years of experience as a Business Analyst or in a similar role.
- Excellent logical thinking and strong analytical skills
- Strong understanding of APIs, agile development processes, and user story creation.
- Familiarity with tools like JIRA, Confluence, BPMN, Swagger and Postman.
- Excellent communication and problem-solving skills.
- Ability to prioritize and manage stakeholder expectations in a fast-paced setting.
**Nice-to-Haves**:
- Background in software development, SaaS, or fintech.
- Knowledge of customer journey mapping and UX/UI design principles.
- Experience with systems integration and understanding backend/frontend dynamics.
- Strong executor with a "get-it-done" attitude.
- Collaborative, detail-oriented, and self-motivated.
- Confident in navigating challenging conversations and influencing decisions.
**What We Offer**:
- 8% holiday allowance and an 8% personal benefit budget (extra holiday days, training, or salary).
- Flexible working hours and hybrid work environment (Mondays in the office).
- Pension plan, 25 holiday days, and travel cost compensation.
- MacBook Pro, iPhone, and all the tech you need.
- A diverse team with 30+ nationalities, united by ambition and a love for innovation.
**Why SurePay?**:
**About SurePay**:
- Founded in 2016
- ± 85 employees
- ±23 nationalities
- 1 office
- Flat organisation and no hierarchy
- (Business) Casual
- Average age: 31
SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is being backed by three leading investors, Rabo Frontier Ventures, Connected Capital and Iris Capital.
As we continue to evolve and grow, we're working hard to scale further in Europe while continuing to build our talented and driven team. Currently, we're working according to agile methodologies with 5 scrum teams and a business team made up of various disciplines.
You might know us from our leading product, the IBAN-Name Check, also known internationally as Confirmation of Payee. It's used by millions of people on a daily basis and is incorporated into payment platforms of banks, corporates and governmental bodies throughout the Netherlands and the UK. We recently also connected to France, meaning we have started providing cross-border checks. We are planning to continue expanding within Europe, bringing our mission of preventing fraud and misdirected payments. Not only are we entering new markets, but also growing our services and product offering through continuous innovation.
SurePay's core values are; _We Care_, _Build Together_, _Think Forward_ and _Be Responsible_. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find impor
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