Routing Analyst

All techy stuff, but we believe in people that make the difference. And that is exactly what our bright bunch of ambitious caring colleagues do. Every day. Together. Entrepreneurial people are the beating heart of our club. And this way, we can take on any challenge that comes our way. Our credo has been the same since the beginning in 1999 : “Do what you like, do what you’re good at, and contribute.”

To help us achieve this mission we are looking for a Routing Analyst.

**What you'll do**
As a Routing Analyst you are part of the Smart Routing Team. This team adds significant value to our SMS, Voice and RCS traffic and works closely together with many other (international) departments. You will step into a dynamic industry that operates globally, 24 x 7 and works on small margins and substantial volumes. You will support the local and global sales teams with your cost and market analyses, helping them close their deals. Our account managers rely on your knowledge to keep their customers traffic compliant globally. You support key decision makers with accurate information to make sure they make the right decision.

Together with our Finance department you keep control over our total SMS expenditure and resolve financial conflicts with our suppliers by performing root-cause investigations.

With the developers and product owner in the Smart Routing Team you think of new ways to optimize the quality of our services and products (better delivery of messages, higher conversion to action, new anti-fraud protection).

**What you offer**
- Bachelor’s degree;
- You have an eye for detail and like digging into data;
- Affinity with technology is preferable;
- You don’t need prior knowledge for the industry, but you are open to learn;
- You are an excellent communicator in English, Dutch is a bonus;
- Preferable you live in travel distance of our office in Breda;
- You are available at least 32 hours a week.

**As a person**
- You are a natural communicator and like to interact with international stakeholders;
- You have can-do mentality and a continuous improvement mindset; and
- You are flexible and like working in a changing organization.

**Young Professional Program (Traineeship)**

Join the Young Professional Program and start a journey of personal and professional growth. Don't miss out on this chance and kickstart your career with this traineeship
- ** Healthy** **lunch **for everyone, every day;
- We've got shuttle **mobility cards** and company cars to ensure all our employees can get around easily;
- ** Pension** plan of 8% of your monthly salary;
- ** 25 holidays **per year and the option to **purchase an additional 10 days** annually;
- ** Employee Share Purchase Program** that offers a discount on purchasing company shares;
- We offer internal and external training courses like **Udemy** and the **CM Academy** to help you develop professionally;
- To promote knowledge sharing, we organize different types of **Meet-Ups with external speakers**;
- Many fantastic **social events**: Weekly drinks in our CM bar, board game nights, karaoke party, quarterly events, vitality week, ski trip, wine tasting, and more. We have a wide range of activities to suit everyone's interests.

We are open, humble, and welcoming to everyone, regardless of age, culture, background, gender, or religion. Everyone gets to hang out backstage and enjoy the VIP deck, **together**