Floor Supervisor Housekeeping Fulltime Nh

4 maanden geleden

Amsterdam, Nederland NH Hotel Group Voltijd

NH Collection Amsterdam Flower Market is located in the heart of Amsterdam, next to the Flower Market and Muntplein. Tram 24 stops in front of the entrance and the metro stop Rokin is just around the corner from this four-star superior hotel. Our multicultural team is always trying to exceed the extraordinary experiences of our guests. The diversity in age, background and culture of our guests and team is exactly what makes our hotel so unique. Every day is different We welcome new colleagues like family. We believe in growth and development, both individually and as a team, in order to continue to give the best service possible.

**''I have never felt more welcome when I first walked in'' - Nicky, Cluster Rooms Division Manager**

**What will we offer you?**
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 4.

**What’s in it for us?**
- Your goal is to give every guest an “Extraordinary” experience;
- You are always one step ahead, and you love to exceed the guests' expectations. No is not an option for you;
- You are a hard worker who is flexible in terms of working days, you have an eye for detail, and you see a challenge in every situation;
- You fluently speak and write English; a second language is an advantage;
- You have experience in leading a team in the housekeeping department;
- You like to exceed guests’ expectations and you have a positive attitude.

**A day in the life of a Floor Supervisor**
**06:45** After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.
**07:00** You prepare the room lists for the Room Attendants, so they know what needs to be done.
**08:00** The first Room Attendants arrive and once the team is complete you do the briefing including all details of the day. Once everyone is good to go, you walk around the hotel to check if there are any other details that need to be taken care of, and to keep an eye on your team.
**10:00** Time for a short break with the team.
**11:00** Whilst checking the rooms, you also brief some Room Attendants with some last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.
**12:00** Enjoy your lunch with colleagues from other departments.
**12:30** Still some rooms are pending to be checked and to see if they meet the quality standards we set.
**14:30** You make sure everything is done and prepare the handover for the evening shift.
**15:00** Time to go home

Are you the one we are looking for?

NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.

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