Internal Sales Assistant

**Company background**

Moolenaar sources, designs and exports horticulture and floriculture products directly to top international retailers, located all over the world. Moolenaar’s success as a horticultural enterprise since 1850 is a testimony to the fact we continue to raise the bar in quality, to always strive for excellence, and to keep looking ahead. Our custom design, service and expertise in the horti industry help us to create bespoke P/L branded products for many of the top retailers worldwide. As a market leader, it is our business to know all there is about the marketplace and its trends. We constantly conduct market research, which in turn enables us to accurately anticipate consumer’s needs. We are growing and therefore looking for a new colleague to join our company in the position of:
**Internal Sales Assistant**:
**Job purpose**

It is the internal sales employee’s responsibility to contribute to the overall growth strategy through insightful ideas and wide knowledge of both the industry and opportunity available. She/he performs analysis, makes, manages and monitors customer information, making sure all client data is up to date, accurate and available.

**Main responsibilities**:

- Make planning per customer and monitor it, based on the deadlines from the planning list;
- Reviewing the program with the salesperson based on the sales results;
- Managing the planning of the preliminary phase and signaling problems & monitoring deadlines;
- Taking care of the administrative matters regarding customer data / customer file;
- Checking administrative matters regarding the order through a sales calculation. (bill of materials / order confirmation / show material);
- Ensuring the timely creation and approval of layouts and packaging in accordance with the protocol (layout form);
- Managing the manufacturing process of samples and catalogs;
- Timely collection of customer-specific information (barcodes, outer box labels, etc.) for packaging, order processing and forwarding and processing it in the ERP system;
- Timely processing of sales orders in the ERP system;
- Timely receipt / specification of the production orders to be delivered;
- Tracking the order in progress for timely delivery to the customer;
- Maintaining contact with the customer regarding delivery time;
- Switch between salesperson and customer and production in case of order processing issues. This possibly in consultation with other departments such as product development and sales;
- Consultation with stock management about stocks and sales and signaling the outcome towards the seller and / or customer. Coordination of preparations for orders produced at facilities abroad, as applicable;
- Preferably 3 years of relevant experience as internal sales employee or in a similar role;
- Fluent in Dutch, German and English is a must, as well as strong communication skills. Other language skills are considered an asset;
- Proficient working knowledge of the EPR databases and software;
- Detail oriented and excellent organizational and multitasking skills;
- Ability to work efficiently, accurately and effectively under pressure and simultaneous deadlines;
- Strong analytical skills.
- This is a demanding role with a “can do” mentality and not a 9-5 commitment in the peak seasons;
- Confident and have the ability to be assertive with senior stakeholders;
- Able to meet short deadlines and able to rearrange priorities accordingly;
- Understand the needs of customers and be able to remain patient, calm and polite in difficult situations;
**What we offer**

Moolenaar offers a fulltime, challenging position with personal development opportunities where you will contribute to the growth strategy of the category. You will work in a professional environment where taking initiative is highly appreciated.
Moolenaar BV follows the CLA _‘Groothandel in Bloembollen’_. The position of Internal Sales Assistant is classified in Scale F of the CLA with a fulltime (40 hour) salary in the range € 2.883,58 - € 3.353,47. All our employees enjoy Holidays and time off for 25,5 days per calendar year (on fulltime base).

Will your Employment Contract be extended for an indefinite period? Then you may also sign up for our attractive _lease-a-bike_ scheme.

**Respond**

For more information, please contact our HR department via: Elise Huijbens 06 - 57 83 68 16 or Sharon van Oosten 06 - 10 02 62 06.

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