Dutch-speaking Business Travel Advisor in Bulgaria

6 maanden geleden

Amsterdam, Nederland Workster Voltijd

Workster is collaborating with one of the worldwide leading BPO companies for their key location in Bulgaria. We are looking to strengthen their Dutch-speaking Operation with Business Travel Advisors for a giant American Travel Provider. This is a hybrid role based in Sofia.

**Your Role**
- Deliver high-touch customer care to business travelers embarking on worldwide travel
- Find solutions for flight, hotels, train-travel and beyond before and during their business trips
- Be extremely polite and professional to high-level customers, representing the organization formidably
- Functional understanding of different operating systems and platforms

**Your Qualifications**
- Based in Sofia or willingness to relocate
- Strong phone and verbal communication skills, along with active listening.
- Full Fluency in Dutch, both written and verbal (C1)
- Working level of English (B2)
- Work experience in the travel, airline, hospitality or similar industry is an advantage
- Work experience in a customer experience center is an advantage
- Be organized, have decision-making and analytical skills
- Team player with a great attitude
- High school education

**The Offer**
- Fantastic base salary for the market reality
- Dayshift option - Mo-Fr 09h-20h
- Enrichen your CV by working for a worldwide leading player of the industry
- Paid 3 month training which will specialize your knowledge
- Career development opportunities in a multinational company

Ability to commute/relocate:

- Amsterdam: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Language**:

- Dutch and English fluently (required)

Work Location: On the road

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