Operations Control Centre Manager

5 maanden geleden

Zwolle, Nederland ENERCON Voltijd

Reporting to Head of Technical Support and Training, Western Europe, ENERCON is hiring for the position of **Operations Control Centre (OCC) Manager**. The OCC Manager will manage a team of technicians across Western Europe Region responsible for guaranteeing the remote supervision of the entire fleet of wind turbines and regulation equipment. The OCC Manager will lead a team of OCC technicians in preparing work orders to be completed by Service technicians.

**Tasks & responsibilities**
- Ensure HSE related topics are a priority ensuring escalation of HSE incidents and support in resolving.
- Establish performance indicators and in partnership with key stakeholders set, and monitor, targets for the OCC team.
- Monitor and interpret regional KPIs identifying deviations and corrective measures.
- Lead the OCC team, through structure and measure of performance, to guarantee WEC monitoring coverage.
- Lead the full people management and development cycle, recruitment, appraisal cycle and training of OCC technicians.
- Identify and investigate shortfalls, challenges and roadblocks in current processes establishing the delivery of the subsequent OCC action plan.
- Guarantee the creation of high-quality orders (with the right priority level, target time and required skills and tools).
- Participate and manage continuous improvement projects.
- Foster collaboration across the business keeping informed of the development of supervision and order creation tools.

**This is what we offer you**
- A challenging job in an international organization that is developing rapidly.
- An organization where there is plenty of room for growth and personal development through education and training.
- Full-time gross monthly salary of at least EUR. 4.084;
- to maximum EUR. 6.425,
- Bonus scheme of 4% over annual salary.
- Lots of vacation days: 27 vacation days and 13 ADV days.
- Possibility to work from home.
- Good pension scheme.
- Eye for vitality within the organization.
- Lease bicycle scheme.
- Sports discount scheme.
- Commuting allowance, business travel allowance and a home office allowance.

**What we ask of you**
- Excellent knowledge of wind turbines and operations processes.
- Degree, or vocational qualification, in mechanics/electrics (ideally electrical).
- Technical background (ideally electrical).
- Project Management skills.
- Experience in managing remote teams.
- The ability to communicate in English for business, and preferably also in French.
- Process, analytical and structured mindset is essential.
- Good communicator with excellent follow through.
- Solutions and results orientated.
- Working experience with some of the following systems: SCADA, SCADA Remote, SAP, FSM, SIP, Excel, Power BI The ability to unite teams for the common good of the company, our customers and our people.

**Who are we?**

ENERCON is an international and growing organization with 22.000 colleagues worldwide and a German parent company. In the Netherlands we employ about 300 colleagues. We have been successful for over 20 years from various locations in the Netherlands. We develop, build and offer service to high-tech wind turbines characterized by innovative technology.

**Does this challenge suit you?**

Do you see it as a challenge to become part of a team of professionals and do you want to experience what it is like to work in an innovative sector? Then we would like to get in touch with you

If you have any questions, if you would like more information or if you would like to contact us, call Gerben Eskes or Cindy Egging, Recruiters, on 038 469 6010.

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