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1 week geleden
Job Responsibilities: Deployment / In-Scope Configuration Items **Servers (Virtual & Physical) ** Storage & Backup Devices **Server Appliances ** Hyper Converged Infrastructure (E.g. Nutanix, Cisco UCS) **Tape Storage Units ** Power Distribution Units rated 3KVA and below **SAN Fabric Switches ** Network Switches **KVM Units ** WAN Optimization Devices **Firewalls ** Access Points **Routers ** Physical Cabling **Cable Management ** Cables which connect the device to itself, a peripheral, or a power/network port Break-fix / Technical Tasks List **Power Cycling ** Running Diagnostics Commands **Conducting whole unit replacement ** Inserting/Removing Media **Replacing Defective Components ** Assist with fault diagnosis and investigation **Configuring Remote Access ** Basic Storage Array Configuration **Replacing faulty cables ** Tape Management and Maintenance **Rebooting routers, servers, storage devices or other equipment ** Providing loop-back cables in order to test circuits remotely **Re-seating or replacing components or cables ** Cleaning fibers **Identify/Analyze fiber issues by using OTDR/LSPM/VFL ** Installing loop backs **Racking and de-racking and upgrade of any device installed. Operations Tasks List ** Updating and Recording of activities in relevant IT Ticket Management System **Coordinating and agreeing attendance time and date with key stakeholders ** Provide support either through phone, remote tools, or in person at onsite **Perform installation as needed either through physical or network medium ** Coordinate actual activity date and timings including arrival and departure times. **Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment ** Labelling, Patching and Asset Tagging activities **Following specific task instructions and provision necessary reporting as necessary. Job Requirements: Technical Skills ** Good general understanding of IT principles such as Networks, Hardware and Domains **Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting,H&E support ** Knowledge of server/client operations in a domain environment including Active Directory **Understanding of current and legacy hardware Infrastructure platforms ** Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable **Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment ** Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations **Knowledge of TCP/I P standards and networking ** Experience with Tape Management activities **Excellent knowledge of best practices around management, control, and monitoring of server infrastructure ** Familiarity with backup and recovery software and methodologies Language skills needed **English Soft Skills ** Exceptional customer facing skills **Able to communicate clearly and effectively both with Client and the Customer ** Logical and analytical approach to work **Accurate record keeping ** Able to work unsupervised **Good timekeeper ** Intense focus on quality work **Productive and Efficient Academic Background ** Bachelor of Engineering / Technology / Science or Equivalent Work Experience Overall Experience (in yrs.) **5 - 7 years (min)**
**Job Type**: Part-time
Pay: From €20,00 per hour
Expected hours: 4 per week
Ability to commute/relocate:
- Amsterdam: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- optical fiber installation: 5 years (required)
- optical fiber testing: 5 years (required)
- optical fiber troubleshooting: 5 years (required)
- data center: 5 years (required)
**Language**:
- English B2/C1 (required)
Work Location: In person
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