Process Analyst

**The joy of being responsible for something important, you can experience it too**

“Are you curious about how machine data and performance monitoring solutions enable our customers to improve their operations? Do you have a technical background, do you like to work with data and would you like to develop yourself in the world of performance analysis and continuous improvement? Then join our Digital service development and delivery team as our new **Process Analyst **and become part of Marel’s digital transformation.”

As **Process Analyst**, you translate data into information to support data-driven decisions or to identify improvement actions. Examples are the analysis of technical and production data from a customer system to identify how the customer could improve its operations, or data analyses on our internal service management system to identify opportunities to further improve our services. In this role, you will both support our customers directly as internal functions such as Technical Support specialists and Field Service Engineers. As internal key-user of digital solutions, you will also provide input towards development teams to further improve our digital solutions.

**Main tasks**:

- Analyze customer process performance by discovering performance losses, abnormalities and recognizing trends trends; relate this to the poultry processing (equipment); involve colleague service specialists when required to draw the right conclusion
- Train customers onsite or remotely to use digital (analytics) solutions and interpret data correctly
- Support customers with data related questions
- Write conclusions from analyses in reports and present these to customers
- Provide stakeholders in Poultry organization with the right information on technical and technological performance of our customers
- Support Technical Support specialists or Field Service Engineers to identify technical or technological problems and/or improvements based on your data analyses
- Provide 3rd line support if customers are experiencing issues with digital (analytics) solutions
- Improve standard customer reporting and dashboarding set; translate requirements from customer or internal stakeholders into a design; explain to development team and test afterwards
- Analyse internal data on request; support internal organisation in data driven decision making

**Who are we?**

We are a team of problem-solvers from all over the world, proud to be working on transforming the future of food. As world leaders in advanced food processing solutions, we can contribute to creating a world where quality food is produced sustainably and affordably - but we need a Process Analyst to help us get the most out of this opportunity.

**What kind of a person are you?**

We encourage each of our 7,500+ employees to bring their unique self to work and aim to make everyone feel recognized, valued and free to explore their potential. We’re committed to creating an inclusive culture and welcome new colleagues from all walks of life. To be successful in this role, you match the following qualifications:

- Bachelor degree in a technical area, for example Mechanical Engineering, Systems Engineering, Industrial Engineering or similar
- Strong analytic skills and a pro-active attitude
- You learn quickly how to use new software and you have good skills in MS Excel
- You eager to learn how automated Poultry processing solutions (machines, controls, MES solutions) work
- As a person you are customer oriented, well organized and share knowledge easily
- You are willing to travel internationally (approx. 20%)
- You would like to work in a new small team which is full of development

**What´s in it for you?**

There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect:

- Freedom to take initiative and make a real impact in a growing global business
- Recognition for your achievements
- Clear objectives and realistic demands
- Access to decision-makers and a global network of specialists
- Space to explore and learn

**Contact information**:
LI-NS1

LI-Hybrid