Stock Supervisor

7 maanden geleden

Roermond, Nederland McArthurGlen Designer Outlets Voltijd

**Job description** Stock Supervisor**

Leading with responsibility for all aspect of the stock, the Stock Supervisor is co-responsible for meeting all operational tasks within the deadline.

The Stock Supervisor is also responsible for building and leading a stock team that is dedicated to driving the Jet Set Operations Strategy.

Major Responsibilities include but are not limited to

**People**
- Inspire, lead and coach the stock team to create a culture of performance delivery and accountability
- Drive team retention, ensuring actionable talent and succession plans are in place
- Support, implement and provide follow up for all training and onboarding for new joiners
- Ensure image and grooming standards are aligned with brand policy
- Collaborate with Line Manager to ensure the store has the right product, at the right quantity and at the right moment
- Practice and role model the company behaviors, ensuring effective use of the behavior tool kit

**Service**
- Lead the team of Jet Set Ambassadors within the stock team to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business
- Ensure Jet Set Ambassadors maintain client communication through utilizing all available clienteling tools
- Maintain floor and stock presence, leading by example
- Lead and support the team to ensure all client problems and complaints are resolved
- Build and maintain good communication with District Manager and members of corporate office, mall office, retail partners and other stores, collaborating and influencing to drive performance across the district Sales
- Meet and exceed sales goals holding self and team accountable for the results
- Analyze reports, and develop action plans to ensure expectations are met or exceeded
- Track and communicate business results and opportunities, driving sales and product needs
- Ensure the Virtual Catalogue reflects the physical availability in store Job Description Stock Supervisor

**Additional information** Operations**
- Ensure store maintenance and auditing program is aligned to Brand standards
- Ensure deliveries and transfers are properly processed
- Ensure integrity of Inventory Control through bi-annual inventories
- Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with LPRM
- Collaborate with VM responsible in store to implement and maintain all visual merchandising directives and ensure execution of effective strategies
- Partner with logistics and product teams to ensure appropriate assortment for the store, using product tools effectively to maintain size and style integrity.
- Ensure all the company communication platforms are used effectively and relevant actions taken
- Lead and coach the teams to ensure the selling floor is neat, clean, and all products are displayed with the right price
- Identify and communicate product concerns in a timely manner
- Communicate inventory needs to support the business goal Job Requirements:

- Relevant proven retail and management experience with a fast-paced retailer
- Able to drive business and ensure the store goals are met
- Able to work as a charismatic and inspirational leader with experience in managing stock
- Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience
- Able to work under pressure and to thrive in a fast-paced, challenging environment
- Excellent organizational, interpersonal and follow-up skills with attention to detail and accuracy
- Proficiency in Retail Math, KPIs and Microsoft Office
- Fluent English and Dutch

We are an Equal Opportunity Employer M/D/F/V

Job Reference: ROE02161

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