Market & Customer Insights Analyst
4 maanden geleden
Are you ready to make a real impact and shape the future of agriculture? Do you want to deliver powerful insights about the market and our customers, to further enhance our customer experience in the Agri B2B E-Business sector? Then join the global Commerce Team of Kramp and become a
**Market & Customer Insights Analyst**
**What is your role?**
You are the expert when it comes market and customer insights. With this outside-in perspective we can steer business decisions and enhance customer experiences while also streamlining data collection and analysis processes.
- Participate on strategic projects within cross functional teams and spar with diverse stakeholders
- Conduct in-depth market and customer research and trend analysis
- Identify growth opportunities by analysing the market
- Suggest and implement improvements to procedures and processes
- Resource and buy strategic intelligence from 3rd party providers
**Your Team**
The Market and Customer Insights Analyst acts as Kramp's external radar. You will be part of the Market & Customer Insights team. We bring customer and market perspective together, to provide an 'outside-in' perspective. That empowers Kramp anticipate market changes, and deliver exceptional experiences to our customers.
Sitting in the bigger Analytics Insights & Transformation (AI&T) department, we work directly with business leaders and together we enable fact-based decision making for all parts of our business.
**Who are you?**
You are curious, innovative and eager to leverage data to drive meaningful insights and solutions. You have:
- a Master degree in Marketing, Business, Economics, Data Science, or a related field
- 3 years to 6 years' experience in a similar role
- a strong analytical mindset, strong outside in perspective and the ability to translate data insights into actionable business strategies
- experience with Tableau or another business intelligence software, including data modelling and scraping is a plus
- experience with survey tools and customer feedback platforms
- excellent stakeholder management
**What do we offer?**
We are an ambitious, fast-growing, and financially sound organization. You can obviously expect:
- ** Competitive salary and benefits package**.
- 25 vacation days and 12 ATV days (based on a full time contract)
- Flexible working policy in hours and location (Utrecht, Varsseveld, home office)
- Monthly team activities
- Profit sharing bonus
- Travel
- and working from home allowance
- Generous budget for training and courses to develop yourself further
- Pension scheme
- ** Career Growth**: opportunities for professional growth and development in a dynamic and supportive environment.
- ** Impactful Work**: contribute to meaningful projects that directly enhance value creation for Kramp and our customer.
- ** Collaborative Culture**: be part of a vibrant, inclusive, and diverse team where your ideas and contributions are valued.
**Do you want to join us?**
**About us**
Thanks to our ambitions we are active throughout Europe: a leading position in the agricultural market for parts. We heavily invest in E-Business and innovations. Our aim is to make it easy for our customers to run their business. Working at Kramp means working with over 3500 international colleagues. The people at Kramp are enthusiastic, professional, and involved. We speak our customers’ language, understand their challenges, and earn their trust to exceed their expectations. Our promise “It’s that easy” is embedded in our culture and DNA.
Working at Kramp means:
**you belong here Being part of our open business community**
** your work makes a difference Have an impact on what matters**
**you will develop and realize Learn and realize your potential**
Varsseveld (NL)
Utrecht (NL)
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