Concierge Trainee

1 week geleden

Amsterdam Centrum, Nederland Marriott International, Inc Voltijd

**Additional Information**
**Job Number**24190988
**Job Category**Management Development Programs/Interns
**Location**W Amsterdam, Spuistraat 175, Amsterdam, Netherlands, Netherlands, 1012 VN
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**Concierge Trainee**

Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suites. Our guests can indulge in one of our destination restaurants THE DUCHESS and MR PORTER and taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights, including WET Deck the iconic rooftop pool. We offer exclusive access to a vibrant nightlife, dining, shopping and fashion scene with our signature Whatever/Whenever® service, our in-the-know W Insiders and our W Happenings.

W Hotels does not recruit, we cast Talent. W Amsterdam, located at Spuistraat 175 is casting a concierge. You will be joining the Welcome team, which consists of the Welcome Desk Talent, Welcome Ambassadors and Concierges.

The concierges, together with the Welcome Ambassadors, are the first point of contact for our guests. Do you know how to make a strong first impression?

**Main responsibilities**:

- You will be an expert about touristic/ recreational and gastronomic establishments and events.
- Provide guests with the newest, hottest and coolest insider spots in Amsterdam
- Doing research on what’s new/next in Amsterdam
- Making reservations and confirming of bookings in hotels, restaurants, flight, clubs, etc.
- Arranging of guest transportation
- Welcoming and redirecting guests and Talent
- Sending and receiving mail (e.g. courier services)
- Making sure there is a constant and high quality level of service
- Keeping an eye on security and closely monitoring who gets in and out the hotel
- You will be assisting the Welcome Ambassadors with tasks where necessary
- Being in the know of what’s up in the hotel so you can inform guests correctly and give appropriate directions.
- Preventing, noticing and handling complaints in agreement with the Welcome Office Manager
- You will be working closely together with other departments (Welcome Office, Style, Engineering, B&F and the office). Communicating with your team and other departments is key. Couldn’t live without them.
- We are ALL-IN, and have more teams that we cooperate with. We expect you to be flexible to work with other departments. You’re not the only one on stage.
- Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.

**Requirements**:

- Always looking for what’s new in Amsterdam
- Network in Amsterdam in the field of new restaurant, taxi companies, ticket service, etc. is a an advantage
- Good knowledge of the Dutch and English language
- At least a 6 months internship
- Show the world what you got by joining a global community of talent who see the world in a different way. Bring your style and your spirit: We’ll bring a work culture where you can shine. We work hard, we play hard, and we want to inspire you to grow. W talent help our guests live life to the fullest while living their dreams.
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local law

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Concierge Trainee

    1 maand geleden

    Amsterdam, Nederland W Amsterdam Voltijd

    Concierge TraineeW Amsterdam is seeking a highly skilled and enthusiastic Concierge Trainee to join our Welcome team. As a Concierge Trainee, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Main Responsibilities:Stay up-to-date with the latest information on touristic,...

  • Concierge Trainee Ambassador

    6 dagen geleden

    Amsterdam, Nederland W Amsterdam Voltijd

    Concierge Trainee Job DescriptionAt W Amsterdam, we're casting a Concierge Trainee to join our Welcome team. As a Concierge Trainee, you'll be the first point of contact for our guests, providing expert knowledge of touristic, recreational, and gastronomic establishments and events in Amsterdam.Main Responsibilities:Provide guests with insider information on...

  • Concierge Trainee

    1 week geleden

    Amsterdam, Nederland W Amsterdam Voltijd

    Concierge TraineeSplit across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer...

  • Concierge Trainee

    5 maanden geleden

    Amsterdam, Noord-Holland, Nederland W Amsterdam Voltijd

    Concierge TraineeSplit across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer...

  • Concierge Trainee

    2 maanden geleden

    Amsterdam, Nederland W Amsterdam Voltijd

    Concierge TraineeSplit across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer...

  • Concierge Trainee Anantara Grand Hotel Krasnapolsky

    5 maanden geleden

    Amsterdam Centrum, Nederland NH Hotels Voltijd

    **_Join our Recruitment drink on Monday, June 17 from 3pm till 6pm at Michelin-Star Restaurant The White Room*! This is a great way to meet the team and see the hotel in a casual way. Please come by so we can have a chat and discuss the possibilities. *no registration needed*_** **_ What your journey at Krasnapolsky will look like day-to-day_** We are...

  • Front Office Trainee

    2 weken geleden

    Amsterdam, Nederland Courtyard by Marriott Amsterdam Arena Atlas Hotel Voltijd

    Werken bij Courtyard by Marriott Amsterdam Arena AtlasWe zijn op zoek naar een Front Office Trainee om ons team te versterken!Als Front Office Trainee bij Courtyard by Marriott Amsterdam Arena Atlas word je onderdeel van een dynamisch team waarbij jij net zo belangrijk bent als ieder ander.Taken en verantwoordelijkheden:Welkomst van gasten en beantwoording...

  • Hotel Management Trainee

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Hotel Okura Voltijd

    Job OverviewAs a Duty Management Trainee at Hotel Okura, you will have the opportunity to gain a comprehensive understanding of the hotel business. You will work closely with various departments, including front office, housekeeping, and food and beverage, to develop your skills and knowledge.Key ResponsibilitiesAssist in the daily operations of the hotel,...

  • Front Office Trainee

    5 dagen geleden

    Amsterdam, Nederland Courtyard by Marriott Amsterdam Arena Atlas Hotel Voltijd

    Onze vacatureWe zijn op zoek naar een Front Office Trainee om ons team te versterken bij Courtyard by Marriott Amsterdam Arena Atlas Hotel.Je rolWelkom gasten en bied antwoord op hun vragen;Verzorg in- en uitchecken van gasten;Geniet van een fantastische concierge service voor onze gasten;Sta garant voor een georganiseerde dienstverlening;Maak gasten meteen...

  • Front Office Trainee

    2 weken geleden

    Amsterdam, Nederland Andaz Amsterdam Prinsengracht Voltijd

    At Andaz Amsterdam Prinsengracht, we're looking for a dynamic individual to join our Front Office team as a Trainee. As a key member of our team, you'll be responsible for delivering exceptional guest experiences, from arrival to departure.Key Responsibilities:Maximize employee productivity and guest satisfactionManage daily tasks, including flexible...

  • Duty Management Trainee

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Sofitel Legend The Grand Amsterdam Voltijd

    About the RoleWe are seeking a highly motivated and enthusiastic Duty Management Trainee to join our team at Sofitel Legend The Grand Amsterdam. As a Duty Management Trainee, you will have the opportunity to assist in the work of a Duty Manager in an international, luxury five-star hotel.ResponsibilitiesAssist in the daily operations of the hotel, including...

  • Concierge Trainee

    2 weken geleden

    Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    Wat je kunt verwachtenWe zijn op zoek naar een gastvrije en flexibele medewerker die van nature een aanspreekpunt is voor onze gasten. Tijdens deze stage zul je gasten helpen met hun speciale verzoeken, zoals het brengen van bagage naar de kamers en het overzicht houden van opgeslagen bagage. Daarnaast zul je lobbyhosting doen en gasten helpen met vragen die...

  • Front Office Trainee

    1 week geleden

    Amsterdam, Nederland Courtyard by Marriott Amsterdam Arena Atlas Hotel Voltijd

    Stage beschikbaar per 1 februari 2025Bij Courtyard By Marriott Amsterdam Arena Atlas omarmen we elke uitdaging en voorzien we in de behoeften van onze gasten, ongeacht het doel van hun reis. Net als onze gasten worden onze medewerkers gedreven door passie; een passie om onze gasten te helpen hun passie te volgen.Het hotel is ontworpen met comfort en gemak in...

  • Front Office Trainee

    2 maanden geleden

    Amsterdam, Nederland Courtyard by Marriott Amsterdam Arena Atlas Hotel Voltijd

    Stage beschikbaar per 1 februari 2025Bij Courtyard By Marriott Amsterdam Arena Atlas omarmen we elke uitdaging en voorzien we in de behoeften van onze gasten, ongeacht het doel van hun reis. Net als onze gasten worden onze medewerkers gedreven door passie; een passie om onze gasten te helpen hun passie te volgen.Het hotel is ontworpen met comfort en gemak in...

  • Guest Service Manager

    1 week geleden

    Amsterdam, Nederland Waldorf Astoria Amsterdam Voltijd

    Welcome to the timeless luxury world of Waldorf AstoriaAround the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that...

  • Guest Service Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Waldorf Astoria Amsterdam Voltijd

    Welcome to the timeless luxury world of Waldorf AstoriaAround the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service...

  • Guest Service Manager

    2 weken geleden

    Amsterdam, Nederland Waldorf Astoria Amsterdam Voltijd

    Welcome to the timeless luxury world of Waldorf AstoriaAround the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that...