IT Associate

4 weken geleden

Amsterdam, Noord-Holland, Nederland Boston Consulting Group Voltijd

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our mission is to continuously improve our IT systems and services, support the business and strive to create and innovate with technology.

As a natural people-person you play an important part of our IT operations team. You are responsible for prioritising and assisting in our day to day IT requests and issues, managing our IT assets and supporting implementation of projects with the team.

You report directly to the Local IT Manager and are able to perform successfully in a fast-paced, high-performing, service-orientated environment. You apply and interpret rules and guidelines flexibly to enrich the business and in keeping with BCG's values and culture.

Key responsibilities:

  • Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.)
  • Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users
  • Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool Service Now
  • Assisting with the documentation of critical and routine technical procedures as well as end user literature
  • Troubleshoot video conference and telecommunications systems and support key users if required
  • Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration
  • Assist with hardware asset tracking and inventory management
  • Assist on projects in an operational capacity for both global and local initiatives

YOU'RE GOOD AT

Key strengths and attributes needed to succeed in the role;

  • Focus on excellent customer service and the needs of the BCG user community through clear and precise communication (written and verbal), time-management and collaboration skills
  • Self-starting attitude and resourcefulness to identify, analyse and solve problems that may arise
  • Professionalism to be able to respect all BCG information as personal and confidential
  • Ability to work independently as well as in a team environment displaying consideration and respect for others
  • Able to exercise sound judgment and initiative while demonstrating competence and character that inspires trust
  • Appetite for continuous learning to further IT knowledge and career development
  • Meticulous attention to detail and ability to meet deadlines while displaying tact and patience in stressful situations
  • Ability to follow established procedures/standards
  • Clear communication style and ability to communicate with technical and non-technical stakeholders both orally and written in excellent English

What You'll Bring

Essential

  • Ability to effectively communicate and present technical concepts to management, peer group and staff
  • Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area
  • Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience
  • Teams/Zoom meeting setup and basic troubleshooting experience
  • Basic LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar
  • SCCM or imaging software experience
  • Exposure to cloud technology
  • VoIP experience

Who You'll Work With

BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.

Additional info

WORKING ENVIRONMENT

• Shared office space

• Some lifting/moving equipment is required

• Operating within shift pattern covering from at least

• Occasional weekend work or out of hours work

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

  • Project Finance Associate

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland Independent Recruiters Voltijd

    Project Finance Associate - Medior Are you a future Project Finance lead? Within this position, you will get the opportunity to work in an unique expanding company with a lot of opportunities. Due to the fact that they are a small and relative newly setup bank, you will have exposures to all different kinds of processes, systems and stakeholders. As...

  • Technical Support Associate

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland Boston Consulting Group Voltijd

    About UsBoston Consulting Group is a global management consulting firm that helps organizations achieve their goals through strategy, innovation, and execution.Job SummaryWe are seeking an IT professional to join our team as a Technical Support Associate. This role involves providing technical support to our users, troubleshooting issues, and ensuring the...

  • BCG IT Systems Analyst

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland Boston Consulting Group Voltijd

    Join Our TeamBoston Consulting Group is seeking a skilled IT professional to join our team as a Technical Support Associate.About the RoleThis role involves providing technical support to our users, troubleshooting issues, and ensuring the smooth operation of our IT systems. You will be responsible for:Providing on-site technical support for various...

  • Associate Director of Sales

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Infosys Voltijd

    Role : Associate Manager - Client Services/ Associate Director Technology : Sales and Client Relationship Management - Telcom domain (Mandatory to have) Location : Amsterdam, Netherlands/ Zurich, Switzerland Compensation : Competitive (including bonus) Telco domain experience is required. What will you do? As an AEM you are an expert at contributing to...

  • IT Operations Specialist

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland Boston Consulting Group Voltijd

    Company OverviewBoston Consulting Group is a leading management consulting firm that partners with businesses and organizations to drive growth, innovation, and success.Job DescriptionWe are seeking an experienced IT professional to join our team as a Technical Support Associate. As a member of our IT operations team, you will be responsible for providing...

  • Associate, Netherlands

    21 uur geleden

    Amsterdam, Noord-Holland, Nederland Boston Consulting Group Voltijd

    Who We Are​Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • Senior Associate, Netherlands

    6 uur geleden

    Amsterdam, Noord-Holland, Nederland Boston Consulting Group Voltijd

    Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • GTM Founder Associate

    4 uur geleden

    Amsterdam, Noord-Holland, Nederland MarvelX AI Voltijd

    You can apply for this job on our website: https://www.marvelx.ai/gtmAbout UsMarvelX is building highly specialized AI agents for the insurance industry, one of the most complex and highly regulated sectors. Think insurance claims handling, compliance and customer support automated by AI that actually works in the real world. We're currently in stealth mode...

  • GTM Founder Associate

    4 uur geleden

    Amsterdam, Noord-Holland, Nederland MarvelX AI Voltijd

    You can apply for this job on our website: About Us MarvelX is building highly specialized AI agents for the insurance industry, one of the most complex and highly regulated sectors. Think insurance claims handling, compliance and customer support automated by AI that actually works in the real world. We're currently in stealth mode and already live with...

  • IT Analyst

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Hanwha Ocean Voltijd

    Hanwha Ocean is embarking on a journey to transition from a traditional shipbuilder to an Engineering, Procurement, Construction, Installation, and Operation (EPCI(O)) solution provider, offering products such as FPSO, FLNG, Offshore Renewables and other Floating Production Units. The Offshore Business Division recently expanded its global footprint by...

  • Air Gateway Operations Associate

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Amsterdam, Schiphol - Netherlands Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You'll play a vital part in our success, managing our customers' experience, and building the experience to advance your career.Direct Responsibility: Operations Execution The AIR Operations Associate is...

  • Business Development Associate

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Agriplace Voltijd

    Join us in Revolutionizing Supply ChainsWe're a fast-growing SaaS scale-up on a mission to shape a sustainable future for the food industry. With four years of continuous 100% year-on-year growth, we're looking for a passionate Business Development Associate to help drive innovation in global food supply chains. Join us and shape the future of food...

  • Associate Engagement Manager

    16 uur geleden

    Amsterdam, Noord-Holland, Nederland Infosys Voltijd

    Role – Associate Engagement Manager (Financial Services) Technology – Sales and Client Relationship Management Location – Amsterdam, Netherlands Compensation – Competitive (including bonus) Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their...

  • Senior Associate/Consultant, Operations

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Boston Consulting Group Voltijd

    Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • Senior Associate/Consultant, Operations

    16 uur geleden

    Amsterdam, Noord-Holland, Nederland Boston Consulting Group Voltijd

    Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • Senior Teamleider IT Projecten

    7 dagen geleden

    Amsterdam, Noord-Holland, Nederland Belsberg Voltijd

    We zoeken een ervaren professional die ons kan helpen om onze services uit te breiden en onze klanten nog beter te bedienen. Als Associate Manager zul je een cruciale rol spelen in de ontwikkeling en implementatie van nieuwe projecten en initiatieven.Je zult werken in een agile omgeving waarin we regelmatig samenwerken met diverse stakeholders om onze doelen...

  • Network Infrastructure Specialist

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland ELBA Search Voltijd € 3.500 - € 4.500

    About Vastint:Vastint Holding B.V. is an international real estate organization that focuses on creating long-term value through property investments. With a presence in multiple countries across Europe, they develop and manage commercial and residential real estate.As a key player in the industry, Vastint is committed to innovation and growth. They are...

  • Product Marketing Associate

    5 dagen geleden

    Amsterdam, Noord-Holland, Nederland FERO Voltijd

    About FERO We're FERO, a cutting-edge startup revolutionizing the customer checkout and payment journey . Backed by top VCs, our mission is to create seamless, personalized online checkout experiences while helping merchants recover lost revenue . As we scale, we're looking for a proactive and results-driven Product Marketing Associate who will play a...

  • Product Marketing Associate

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland FERO Voltijd

    About FEROWe're FERO, a cutting-edge startup revolutionizing the customer checkout and payment journey . Backed by top VCs, our mission is to create seamless, personalized online checkout experiences while helping merchants recover lost revenue . As we scale, we're looking for a proactive and results-driven Product Marketing Associate who will play a pivotal...

  • International Associate Project Manager

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Exploding Kittens, Inc. Voltijd

    Exploding Kittens is a leading game and entertainment company with a mission to inspire people to connect, laugh, and play fun games in the physical world. After initially seeking to raise $10K through Kickstarter, the Exploding Kittens campaign raised $8.7M in 30 days from 219,000 backers. To date, Exploding Kittens is the #1 most-backed project in...