C004497 Principal Technician

Deadline Date: Friday 19 December 2025 Requirement: Principal Technician (VTC/AV) Location: The Hague, NL Full Time On-Site: Yes Time On-Site: 100% Total Scope of the request (hours): 836 Required Start Date: 19 January 2026 End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRET Duties & Role: Under the direction of the Digital Events Manager, the incumbent will perform duties including: - Set up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording. - Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication; - Prepare and manage a (mobile) streaming studio including videowalls, greenscreen, etc. - Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events. - Instruct and supervise a technical team during larger digital/hybrid conferences and events. - Set up, configure and operate PTZ cameras using NDI protocol. - Design and create jingle's, banners, and other digital signage required for digital events and meetings - Provide first level support and trouble shooting for customers experiencing issues with conference scheduling, videobridging, recording etc. - Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring; - Deputize for higher grade staff, if required; - Perform other duties as may be required. Specific Working Conditions: Business travel to NATO and national (NATO and non-NATO) facilities as well as frequent travel between the NCIA offices; May be required to undertake duty travel to operational theatres inside and outside NATO boundaries. Requirements Skill, Knowledge & Experience: - The candidate must have a currently active NATO SECRET security clearance - Higher training in a relevant discipline (such as Telecommunications, Electronics, Electrical, or Computer Engineering) - At least 5 years of professional AV experience, with a strong focus on sound mixing for live events and TV productions. - Experienced in setup, configuration and operation of PTZ cameras using NDI protocol. - Proficient in video control systems such as Blackmagic as well as production systems like vMix for live switching and content management. - Minimum 5 years of hands-on experience delivering live digital and hybrid events on streaming platforms such as Webex, Microsoft Teams, and Sype. - Experience in leading a team of AV technicians during live digital/hybrid events and meetings. - Ability to configure, install and troubleshoot industry standard collaboration services from both Poly, Cisco etc. including Poly RMX, Poly DMA and Poly RPRM; - Prior experience of working in an international environment comprising both military and civilian elements; - Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation. - Language Proficiency: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCIA is conducted in the English language.