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Technical Support Officer
2 maanden geleden
We are seeking a highly skilled and experienced IT Support Specialist to join our team at EUROPEAN DYNAMICS. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and internal teams.
Key Responsibilities:- First and Second Level Support: Provide timely and effective support to users, including during out-of-hours periods.
- Hardware and Software Maintenance: Install, upgrade, maintain, and decommission hardware and software as needed.
- Regular ICT Maintenance: Participate in regular maintenance activities, including evenings and weekends.
- Testing and Evaluation: Test new versions, releases, and patches for hardware and software, and provide recommendations for implementation.
- Asset Management: Perform asset management tasks, including gathering and maintaining detailed hardware and software inventory information.
- Education: University degree in IT or a related field, combined with a minimum of 3 years of relevant working experience in IT.
- Technical Skills: Experience with Microsoft Enterprise Software, operating a Service Desk in an office environment, and testing new versions, releases, and patches for hardware and software.
- Language Skills: Excellent command of the English language.
As a valued member of our team, you will enjoy a competitive remuneration package, based on qualifications and experience. You will also have the opportunity to work in a dynamic and international environment, where you can contribute to the success of our clients and projects.
