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Customer Service Representative

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Enschede, Overijssel, Nederland TalentRecruit Voltijd
Werk bij TalentRecruit

Zoek je een uitdaging in een groeiende technische organisatie in Enschede? Als Customer Service Medewerker bij TalentRecruit krijg je een afwisselend takenpakket:

Taken en verantwoordelijkheden
  • Klanten te woord staan en adviseren over producten en diensten;
  • Bijdragen aan positieve ervaringen en klanttevredenheid;
  • Opvolgen van klantorders en het verzendproces aansturen, inclusief documentatie;
  • Je bent een belangrijke schakel tussen klant, planning en warehouse;
  • Samen met je collega's zorg je voor een handige verdeling van werkzaamheden om klanten goed te kunnen helpen.
Benodigde kennis en ervaring
  • HBO werk- en denk niveau;
  • Bij voorkeur heb je een opleiding in de richting van Commerciële Economie of NIMA-A;
  • Enkele jaren werkervaring in een Commerciële omgeving of ervaring in Customer Service;
  • Goede communicatieve vaardigheden, met beheersing van de Nederlandse en Engelste taal in woord en geschrift.
Arbeidsvoorwaarden
  • Een bruto maandsalaris tussen de €2900, - - €4400,- bruto op basis van fulltime, waarvan de hoogte af hangt van jouw kennis en ervaring;
  • Uitstekende secundaire arbeidsvoorwaarden zoals:
    • Vers fruit;
    • Er wordt rekening gehouden met je werk- privébalans, dus overwerk wordt niet aangemoedigd;
    • 40 (ja echt) Vrije dagen en 8% vakantietoeslag;
    • Een goede pensioenregeling;
    • Opleidingen en cursussen mogelijkheden;
    • Je krijgt een laptop en telefoon van het werk;
    • Je mag meedoen aan een fietsplan;
    • Activiteiten zoals borrels, uitjes en sporten.
Dienstverband
  • Het betreft een structurele functie, waarbij je direct een contract krijgt bij de organisatie;
  • Het gaat om een fulltime functie van 40 uur, waarbij 32 uur bespreekbaar is;
  • Bevalt het goed van beiden kanten? Dan is er zicht op een vast contract.