Netherlands & Germany Customer Engagement Manager

1 week geleden


Roermond, Limburg, Nederland UPS Voltijd

Job Description

UPS is seeking a highly skilled IT Customer Engagement Manager to join our team in the Netherlands and Germany. As a key member of our team, you will play a crucial role in bridging the gap between IT and our internal business partners as well as our external clients.

Key Responsibilities

  • Drive IT strategy and future business plans based on local country initiatives defined by business stakeholders.
  • Work closely with business stakeholders to understand short, mid, and long-term projects and initiatives.
  • Manage vendor relationships and oversee vendor performance to ensure timely and on-budget delivery of objectives and goals.
  • Develop business plans and work closely with finance teams to ensure no overspend within any area.

Requirements

  • Bachelor's degree in computer science and technology, computer engineering, or a related field.
  • At least 5 years' experience in (healthcare) supply chain management and experience working in an IT environment.
  • Project/program management experience, with the ability to drive a process, coordinate resources, and deliver promised outcomes on time and in budget.
  • Strong communication skills (written and verbal) in English, with proficiency in Dutch and German a plus.
  • Ability to work under pressure and manage multiple clients/projects.

About UPS

UPS is a global company with a rich history dating back to 1907. We have grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, we are a leading global provider of specialized transportation and logistics services, managing the flow of goods, funds, and information in over 200 countries and territories worldwide.



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