Netherlands & Germany Customer Engagement Manager
1 week geleden
Job Description
UPS is seeking a highly skilled IT Customer Engagement Manager to join our team in the Netherlands and Germany. As a key member of our team, you will play a crucial role in bridging the gap between IT and our internal business partners as well as our external clients.
Key Responsibilities
- Drive IT strategy and future business plans based on local country initiatives defined by business stakeholders.
- Work closely with business stakeholders to understand short, mid, and long-term projects and initiatives.
- Manage vendor relationships and oversee vendor performance to ensure timely and on-budget delivery of objectives and goals.
- Develop business plans and work closely with finance teams to ensure no overspend within any area.
Requirements
- Bachelor's degree in computer science and technology, computer engineering, or a related field.
- At least 5 years' experience in (healthcare) supply chain management and experience working in an IT environment.
- Project/program management experience, with the ability to drive a process, coordinate resources, and deliver promised outcomes on time and in budget.
- Strong communication skills (written and verbal) in English, with proficiency in Dutch and German a plus.
- Ability to work under pressure and manage multiple clients/projects.
About UPS
UPS is a global company with a rich history dating back to 1907. We have grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, we are a leading global provider of specialized transportation and logistics services, managing the flow of goods, funds, and information in over 200 countries and territories worldwide.
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